# Hatch

**Canonical:** https://apis.io/providers/hatch/  
**Website:** https://www.usehatchapp.com/  
**APIs profiled:** 1

Hatch is an AI-powered customer communication platform for service businesses, unifying voice, SMS, and email into a single system with custom AI agents (AI CSRs) that text and call leads and customers to qualify them, book appointments, and drive bottom-line growth without adding headcount. Products include Voice AI, Messaging AI, Journey Builder for multi-channel campaigns, a Knowledge Engine, and a Command Center for performance tracking. For developers, Hatch exposes a public REST API (bearer-token auth) whose primary operation upserts contacts into campaigns, a Bulk Export API for BI/analytics, and an outbound webhook surface (11 event types, EdDSA-signed) for pushing events to downstream systems and Zapier. Backed by Bessemer Venture Partners and True Ventures. Added to the API Evangelist network and enriched from the provider's own public developer surface.

## Kin Score — 48.1 / 100 (developing)

Scored 2026-08-30 under rubric 0.17.2. Trend: flat (+0.0 from 48.1).

| Facet | Score |
|---|---|
| Discoverability | 75.9 |
| Contract Quality | 61.2 |
| Governance | 4.5 |
| Contract Governance | 4.5 |
| Operational Transparency | 44.7 |
| Developer Ergonomics | 58.9 |
| Commercial Clarity | 31.6 |
| Access Clarity | 31.6 |

Regulatory layer — **Telecommunications**: 34.7 (matched via tags).

## Agent readiness — 29.0 (agent-ready)

| Dimension | Value |
|---|---|
| Spec Presence | yes |
| Agentic Access | no |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | bearer |
| Idempotency | no |
| Error Semantics | verified |
| OpenAPI Examples | no |
| Rate Limit Signal | documented |
| Event Surface Described | yes |
| Agent Skills | derived |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |
| Delegated Identity | no |
| Protected Resource Metadata | no |
| Dynamic Client Registration | no |
| Agentic Commerce | no |

## Access

Self-serve signup — onboarding: self-serve, pricing: unknown, trial: no (confidence: medium).

## APIs (1)

- **Hatch contacts API** — The contacts API from Hatch — 1 operation(s) for contacts.

## MCP servers (1)

- **Hatch MCP Server**

## Security (2)

- **Hatch Authentication** — http · 1 scheme
- **Hatch Domain Security** — TLSv1.3 · HSTS · DMARC

## Tags

Company, Vertical Software, Customer Communication, Conversational AI, SMS, Voice, Email, Marketing, Home Services, Contact Center

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/hatch/). Scores are computed from the provider's own public artifacts under a published rubric.