# Haptik

**Canonical:** https://apis.io/providers/haptik/  
**Website:** https://www.haptik.ai  
**APIs profiled:** 7

Haptik, part of Jio Platforms, provides AI‑powered conversational agents for enterprises, enabling customer service, sales, bookings, and lead qualification across messaging channels like WhatsApp, Voice, Instagram, and web chat. Their platform offers analytics, generative AI consulting, and integration tools for building intelligent chatbots that enhance customer experience and drive business outcomes.

## Kin Score — 29.1 / 100 (thin)

Scored 2026-11-06 under rubric 0.27.0. Trend: falling (-7.6 from 36.7).

| Facet | Score |
|---|---|
| Discoverability | 58.9 |
| Contract Quality | 33.3 |
| Contract Governance | 35.6 |
| Operational Transparency | 15.8 |
| Developer Ergonomics | 14.3 |
| Access Clarity | 22.4 |

Regulatory layer — **AI & Biometrics**: 15.9 (matched via residual_tags).

## Agent readiness — 22.9 (agent-aware)

| Dimension | Value |
|---|---|
| Spec Presence | yes |
| Agentic Access | no |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | bearer |
| Idempotency | no |
| Error Semantics | no |
| OpenAPI Examples | no |
| Rate Limit Signal | no |
| Event Surface Described | yes |
| Agent Skills | no |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |
| Delegated Identity | no |
| Protected Resource Metadata | verified |
| Dynamic Client Registration | no |
| Agentic Commerce | no |
| Pagination Ratio | na |
| Operation Distinctiveness | no |
| MCP Tool Quality | na |

## Access

Unknown — onboarding: unknown, pricing: unknown, trial: no (confidence: low).

## APIs (7)

- **Haptik API** — Conversational AI platform API documented at Haptik Docs
- **Haptik Gccs Ws API** — The Gccs Ws API from Haptik — 1 operation(s) for gccs ws.
- **Haptik Haptik API** — The Haptik API API from Haptik — 2 operation(s) for haptik api.
- **Haptik Integration API** — The Integration API from Haptik — 2 operation(s) for integration.
- **Haptik Log File From User API** — The Log File From User API from Haptik — 1 operation(s) for log file from user.
- **Haptik Mogambo API** — The Mogambo Api API from Haptik — 2 operation(s) for mogambo api.
- **Haptik User API** — The User API from Haptik — 2 operation(s) for user.

## Security (2)

- **Haptik Domain Security** — TLSv1.3 · HSTS · DMARC
- **Haptik Trust Center** — ISO 27001, HIPAA, GDPR, FIPS 140

## Tags

Company, Artificial Intelligence, Conversational AI, Messaging, Enterprise

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/haptik/). Scores are computed from the provider's own public artifacts under a published rubric.