# Goodays

**Canonical:** https://apis.io/providers/goodays/  
**Website:** https://goodays.co  
**APIs profiled:** 7

Goodays (formerly Critizr) is Europe's leading customer experience management platform, founded in 2012 and headquartered in Lille, France, helping retailers and multi-location brands understand and act on customer feedback across every point of sale. Its REST API v2 (api.goodays.co/v2) exposes a Core API for the place/level/survey/user hierarchy, a Response API to read and reply to customer reviews, a Solicitation API to request feedback by email/SMS, a Collect API for first-party collection sources, and a Metrics API for NPS, satisfaction, relationship, Google-score, dissatisfaction and retained-customer statistics. Goodays also ships Web, iOS and Android SDKs and embeddable feedback widgets. Added to the API Evangelist network as a point-nine portfolio lead and enriched by the pipeline from Goodays' public developer documentation.

## Kin Score — 36.0 / 100 (thin)

Scored 2026-08-20 under rubric 0.12.0. Trend: flat (+0.0 from 36.0).

| Facet | Score |
|---|---|
| Discoverability | 81.5 |
| Contract Quality | 44.3 |
| Governance | 16.7 |
| Contract Governance | 16.7 |
| Operational Transparency | 2.6 |
| Developer Ergonomics | 47.0 |
| Commercial Clarity | 25.0 |
| Access Clarity | 25.0 |

## Agent readiness — 25.0 (agent-aware)

| Dimension | Value |
|---|---|
| Spec Presence | yes |
| Agentic Access | no |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | yes |
| Idempotency | no |
| Error Semantics | no |
| OpenAPI Examples | no |
| Rate Limit Signal | no |
| Event Surface Described | no |
| Agent Skills | derived |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |

## Access

Self-serve signup — onboarding: self-serve, pricing: unknown, trial: no (confidence: medium).

## APIs (7)

- **Goodays core API** — The core API from Goodays — 22 operation(s) for core.
- **Goodays dashboard API** — The dashboard API from Goodays — 1 operation(s) for dashboard.
- **Goodays events API** — The events API from Goodays — 5 operation(s) for events.
- **Goodays response API** — The response API from Goodays — 9 operation(s) for response.
- **Goodays session API** — The session API from Goodays — 1 operation(s) for session.
- **Goodays solicitation API** — The solicitation API from Goodays — 3 operation(s) for solicitation.
- **Goodays stats API** — The stats API from Goodays — 8 operation(s) for stats.

## MCP servers (1)

- **Goodays MCP Server**

## Security (2)

- **Goodays Authentication** — apiKey · 1 scheme
- **Goodays Domain Security** — TLSv1.3 · HSTS · DMARC

## Tags

Company, Customer Experience, Customer Feedback, Voice of the Customer, Surveys, NPS, Reviews, Retail, CRM, Software-as-a-Service

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/goodays/). Scores are computed from the provider's own public artifacts under a published rubric.