# Get Satisfaction

**Canonical:** https://apis.io/providers/get-satisfaction/  
**Website:** https://getsatisfaction.com  
**APIs profiled:** 0

Get Satisfaction was a customer-community and engagement SaaS platform that gave companies a hosted online community where customers, employees, and prospects could ask questions, report problems, share ideas, and offer praise in public topic threads. Founded in 2007, it popularized the customer-powered support community model and offered widgets, community moderation, and integrations that companies embedded on their websites and product pages. Get Satisfaction was acquired by the social customer experience management company Sprinklr in 2015 and folded into Sprinklr's platform; the standalone product and its developer program have since been discontinued. This profile is retained in the API Evangelist network as a historical portfolio-company record (backed by Uncork Capital); it no longer operates a live public API, developer portal, or documentation surface.

## Kin Score — 5.0 / 100 (minimal)

Scored 2026-08-20 under rubric 0.12.0. Trend: flat (+0.0 from 5.0).

| Facet | Score |
|---|---|
| Discoverability | 50.0 |
| Contract Quality | 0.0 |
| Governance | 0.0 |
| Contract Governance | 0.0 |
| Operational Transparency | 0.0 |
| Developer Ergonomics | 0.0 |
| Commercial Clarity | 0.0 |
| Access Clarity | 0.0 |

## Agent readiness — 0.0 (human-only)

| Dimension | Value |
|---|---|
| Spec Presence | no |
| Agentic Access | no |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | no |
| Idempotency | no |
| Error Semantics | no |
| OpenAPI Examples | no |
| Rate Limit Signal | no |
| Event Surface Described | no |
| Agent Skills | no |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |

## Access

Unknown — onboarding: unknown, pricing: unknown, trial: no (confidence: low).

## Security (1)

- **Get Satisfaction Domain Security** — TLSv1.2 · DNSSEC

## Tags

Company, Customer Community, Customer Engagement, Customer-Support, Community Platform, Social-Media, Software-as-a-Service, Acquired

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/get-satisfaction/). Scores are computed from the provider's own public artifacts under a published rubric.