# FrontApp

**Canonical:** https://apis.io/providers/frontapp/  
**Website:** https://dev.frontapp.com  
**APIs profiled:** 1

Front is a customer service and communication platform that combines the efficiency of a help desk with the familiarity of email, giving teams a shared inbox across email, SMS, chat, and social channels. The Front Core API is a REST API (base https://api2.frontapp.com) exposing 340+ endpoints across conversations, messages, drafts, comments, contacts, accounts, inboxes, channels, tags, teammates, teams, knowledge bases, shifts, analytics, links, message templates, and signatures. It supports API-token and OAuth 2.0 authentication with 50+ granular scopes, cursor pagination, per-company rate limiting with standard headers, webhooks and application triggers for events, and an official hosted MCP server for AI agents. Front is a portfolio company of Battery Ventures.

## Kin Score — 46.7 / 100 (developing)

Scored 2026-08-30 under rubric 0.17.2. Trend: flat (+0.0 from 46.7).

| Facet | Score |
|---|---|
| Discoverability | 75.9 |
| Contract Quality | 42.7 |
| Governance | 18.2 |
| Contract Governance | 18.2 |
| Operational Transparency | 52.6 |
| Developer Ergonomics | 51.2 |
| Commercial Clarity | 46.1 |
| Access Clarity | 46.1 |

## Agent readiness — 39.2 (agent-ready)

| Dimension | Value |
|---|---|
| Spec Presence | yes |
| Agentic Access | no |
| Reversibility Documented | no |
| MCP Server | verified |
| Auth Clarity | served |
| Idempotency | no |
| Error Semantics | no |
| OpenAPI Examples | no |
| Rate Limit Signal | documented |
| Event Surface Described | yes |
| Agent Skills | no |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |
| Delegated Identity | served |
| Protected Resource Metadata | no |
| Dynamic Client Registration | no |
| Agentic Commerce | no |

## Access

Self-serve signup — onboarding: self-serve, pricing: unknown, trial: no (confidence: medium).

## APIs (1)

- **Front Core API** — The Front Core API is a REST API over Front's shared-inbox platform. It exposes conversations, messages, drafts, comments, contacts, accounts, inboxes, channels, tags, teammates...

## MCP servers (1)

- **MCP Server** — Front's official hosted MCP server (open beta) exposes conversations, messages, comments, tags, contacts, accounts, and organization tools to MCP clients over Streamable HTTP wi...

## Security (4)

- **Frontapp Authentication** — http/oauth2 · 3 schemes
- **Frontapp Domain Security** — TLSv1.3 · HSTS · DMARC
- **Frontapp Vulnerability Disclosure** — Hackerone · security.txt · contact published
- **Frontapp Trust Center** — SOC 2 Type II, ISO 27001, GDPR

## Tags

Company, Communications, Customer Service, Shared Inbox, Email, Messaging, Collaboration, Help Desk

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/frontapp/). Scores are computed from the provider's own public artifacts under a published rubric.