# Freshsales

**Canonical:** https://apis.io/providers/freshsales/  
**Website:** https://www.freshworks.com/crm/sales/  
**APIs profiled:** 13

Freshsales is the CRM application from Freshworks designed for sales teams, offering contact and account management, deal pipelines, AI-powered lead scoring, built-in phone and email, sales sequences, and CPQ. The Freshsales REST API enables CRUD access to contacts, accounts, deals, tasks, appointments, notes, and products for building integrations and sales workflow automation.

## Kin Score — 32.7 / 100 (thin)

Scored 2026-08-20 under rubric 0.12.0. Trend: flat (+0.0 from 32.7).

| Facet | Score |
|---|---|
| Discoverability | 74.1 |
| Contract Quality | 54.3 |
| Governance | 0.0 |
| Contract Governance | 0.0 |
| Operational Transparency | 2.6 |
| Developer Ergonomics | 35.7 |
| Commercial Clarity | 21.1 |
| Access Clarity | 21.1 |

## Agent readiness — 26.1 (agent-aware)

| Dimension | Value |
|---|---|
| Spec Presence | yes |
| Agentic Access | derived |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | yes |
| Idempotency | no |
| Error Semantics | no |
| OpenAPI Examples | no |
| Rate Limit Signal | no |
| Event Surface Described | no |
| Agent Skills | no |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |

## Access

Self-serve signup — onboarding: self-serve, pricing: unknown, trial: no (confidence: medium).

## APIs (13)

- **Freshsales CRM API** — REST API for managing contacts, sales accounts, deals, tasks, appointments, notes, and CPQ products in Freshsales. Authentication uses a token-based scheme via the Authorization...
- **Freshsales Appointments API** — The Appointments API from Freshsales — 2 operation(s) for appointments.
- **Freshsales Calls API** — The Calls API from Freshsales — 1 operation(s) for calls.
- **Freshsales Contacts API** — The Contacts API from Freshsales — 7 operation(s) for contacts.
- **Freshsales Deals API** — The Deals API from Freshsales — 3 operation(s) for deals.
- **Freshsales Jobs API** — The Jobs API from Freshsales — 1 operation(s) for jobs.
- **Freshsales Lists API** — The Lists API from Freshsales — 2 operation(s) for lists.
- **Freshsales Notes API** — The Notes API from Freshsales — 2 operation(s) for notes.
- **Freshsales Products API** — The Products API from Freshsales — 2 operation(s) for products.
- **Freshsales SalesAccounts API** — The SalesAccounts API from Freshsales — 3 operation(s) for salesaccounts.
- **Freshsales SalesActivities API** — The SalesActivities API from Freshsales — 1 operation(s) for salesactivities.
- **Freshsales Search API** — The Search API from Freshsales — 1 operation(s) for search.
- **Freshsales Tasks API** — The Tasks API from Freshsales — 2 operation(s) for tasks.

## Agentic access (1)

- **Freshsales Agentic Access** — 42 operations · 27 acting

## Security (4)

- **Freshsales Authentication** — apiKey · 1 scheme
- **Freshsales Domain Security** — TLSv1.3 · HSTS · DMARC
- **Freshsales Vulnerability Disclosure** — Hackerone · security.txt · contact published
- **Freshsales Trust Center** — SOC 2, ISO 27001, CSA STAR

## Tags

CRM, Sales, Contacts, Deals, Pipeline, Lead Management, Freshworks

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/freshsales/). Scores are computed from the provider's own public artifacts under a published rubric.