# FreeScout

**Canonical:** https://apis.io/providers/freescout/  
**Website:** https://freescout.net/  
**APIs profiled:** 1

FreeScout is an open-source help desk and shared inbox solution built with PHP (Laravel). It offers omnichannel support via email, WhatsApp, Telegram, Facebook, Slack, live chat, and more. Features include AI‑powered assistance, unlimited agents, multi‑language UI, SAML SSO, OAuth for Microsoft 365 and Google Workspace, web‑push notifications, and extensive integrations via Zapier, Make, and custom modules. The platform is self‑hosted, privacy‑focused, and includes a REST API and webhooks for automation.

## Kin Score — 15.2 / 100 (emerging)

Scored 2026-10-31 under rubric 0.25.0.

| Facet | Score |
|---|---|
| Discoverability | 53.6 |
| Contract Quality | 0.0 |
| Contract Governance | 0.0 |
| Operational Transparency | 26.3 |
| Developer Ergonomics | 11.9 |
| Access Clarity | 21.1 |

Regulatory layer — **Horizontal (data, software, accessibility, platform)**: 13.7 (matched via fallback).

## Agent readiness — 2.9 (human-only)

| Dimension | Value |
|---|---|
| Spec Presence | no |
| Agentic Access | no |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | no |
| Idempotency | no |
| Error Semantics | no |
| OpenAPI Examples | no |
| Rate Limit Signal | no |
| Event Surface Described | no |
| Agent Skills | no |
| Well Known Catalog | yes |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |
| Delegated Identity | no |
| Protected Resource Metadata | no |
| Dynamic Client Registration | no |
| Agentic Commerce | no |
| Pagination Ratio | na |
| Operation Distinctiveness | na |

## APIs (1)

- **FreeScout API** — FreeScout provides a REST API and webhooks for integration with its help desk platform.

## Security (1)

- **Freescout Domain Security** — TLSv1.3 · HSTS

## Tags

Company, HelpDesk, OpenSource, PHP, Laravel

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/freescout/). Scores are computed from the provider's own public artifacts under a published rubric.