# Fini

**Canonical:** https://apis.io/providers/fini/  
**Website:** https://usefini.com  
**APIs profiled:** 9

Fini AI provides self-improving AI agents for enterprise customer support across voice, chat, and email. Built on a RAGless retrieval engine, the Fini Agent Loop, a self-updating Knowledge Atlas, and Agentic Actions, Fini understands customer intent, retrieves the right data, and takes action — resolving up to 90% of support tickets at 99% accuracy. It is purpose-built for regulated industries such as fintech, banking, healthcare, insurance, and e-commerce, with PII redaction, audit trails, and guardrails. Fini exposes a public v2 REST API for managing agents, conversations, knowledge (sources, articles, folders), rules, tags, and prompts, and for driving the agent loop through its Generate Answer endpoint. Backed by Y Combinator (S22) and Matrix Partners.

## Kin Score — 43.8 / 100 (developing)

Scored 2026-08-20 under rubric 0.12.0. Trend: flat (+0.0 from 43.8).

| Facet | Score |
|---|---|
| Discoverability | 81.5 |
| Contract Quality | 61.4 |
| Governance | 30.3 |
| Contract Governance | 30.3 |
| Operational Transparency | 10.5 |
| Developer Ergonomics | 16.1 |
| Commercial Clarity | 60.5 |
| Access Clarity | 60.5 |

## Agent readiness — 30.6 (agent-aware)

| Dimension | Value |
|---|---|
| Spec Presence | yes |
| Agentic Access | derived |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | yes |
| Idempotency | no |
| Error Semantics | documented |
| OpenAPI Examples | no |
| Rate Limit Signal | no |
| Event Surface Described | no |
| Agent Skills | derived |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |

## Access

Self-serve signup — onboarding: self-serve, pricing: unknown, trial: no (confidence: medium).

## APIs (9)

- **Fini Agents API** — The Agents API from Fini — 1 operation(s) for agents.
- **Fini Articles API** — The Articles API from Fini — 6 operation(s) for articles.
- **Fini Conversations API** — The Conversations API from Fini — 3 operation(s) for conversations.
- **Fini Knowledge API** — The Knowledge API from Fini — 5 operation(s) for knowledge.
- **Fini Knowledge Folders API** — The Knowledge Folders API from Fini — 4 operation(s) for knowledge folders.
- **Fini Prompts API** — The Prompts API from Fini — 3 operation(s) for prompts.
- **Fini Rules API** — The Rules API from Fini — 6 operation(s) for rules.
- **Fini Sources API** — The Sources API from Fini — 5 operation(s) for sources.
- **Fini Tags API** — The Tags API from Fini — 5 operation(s) for tags.

## MCP servers (1)

- **Fini MCP Server**

## Agentic access (1)

- **Fini Agentic Access** — 56 operations · 39 acting

## Security (4)

- **Fini Authentication** — http · 1 scheme
- **Fini Domain Security** — TLSv1.3 · HSTS · DNSSEC · DMARC
- **Fini Vulnerability Disclosure** — contact published
- **Fini Trust Center** — SOC 2, ISO 27001, HIPAA, GDPR

## Tags

Company, Artificial Intelligence, AI Agents, Customer-Support, Customer Experience, Knowledge-Management, Conversational AI, Voice AI, Help Desk, Regulated Industries

---

Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/fini/). Scores are computed from the provider's own public artifacts under a published rubric.