# Entergram

**Canonical:** https://apis.io/providers/entergram/  
**Website:** https://www.entergram.com  
**APIs profiled:** 1

Entergram is a CRM built specifically for Telegram. It connects personal Telegram accounts (not bots) into a shared team workspace where sales, support, community and trading teams manage conversations at scale — a multi-account inbox, a CRM table and Kanban pipeline, custom columns and labels, broadcast messaging, and a ticketing system with assignment, SLA and status tracking. Its developer surface has three parts: a workspace-scoped REST API (X-API-Key) covering accounts, contacts, groups, chats, messages, custom fields, tickets, webhooks and resumable events; a hosted Model Context Protocol (MCP) server for personal Telegram accounts (OAuth2 + PKCE) that lets AI agents read chats, manage tickets and update CRM fields; and outbound webhooks for incoming/outgoing message events, plus a Make.com integration.

## Kin Score — 61.0 / 100 (strong)

Scored 2026-09-25 under rubric 0.23.0. Trend: flat (+3.0 from 58.0).

| Facet | Score |
|---|---|
| Discoverability | 75.0 |
| Contract Quality | 58.4 |
| Contract Governance | 18.2 |
| Operational Transparency | 50.0 |
| Developer Ergonomics | 47.0 |
| Access Clarity | 85.5 |

Regulatory layer — **Horizontal (data, software, accessibility, platform)**: 45.1 (matched via fallback).

## Agent readiness — 59.5 (agent-native)

| Dimension | Value |
|---|---|
| Spec Presence | yes |
| Agentic Access | no |
| Reversibility Documented | no |
| MCP Server | verified |
| Auth Clarity | served |
| Idempotency | verified |
| Error Semantics | verified |
| OpenAPI Examples | no |
| Rate Limit Signal | verified |
| Event Surface Described | derived |
| Agent Skills | derived |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |
| Delegated Identity | served |
| Protected Resource Metadata | verified |
| Dynamic Client Registration | yes |
| Agentic Commerce | no |

## APIs (16)

- **Entergram Accounts API** — Connected account inventory.
- **Entergram Chat Commands API** — Telegram chat creation and group/channel management commands scoped to an explicit connected account.
- **Entergram Chats API** — Actor-scoped chats, linked tickets, and internal chat comments keyed by Telegram chat ID.
- **Entergram Contacts API** — Workspace contacts deduplicated across connected accounts, including shared groups and attribution.
- **Entergram Custom Fields API** — Workspace chat custom columns, ticket custom columns, selectable options, and workspace-shared chat custom field values.
- **Entergram Events API** — Metadata-only, cursor-based workspace event stream for resumable integrations.
- **Entergram Groups API** — Workspace groups derived from shared-contact graph, with invite-link and member metadata when cached.
- **Entergram Live Chats API** — Actor-owned live Telegram transport view used for current chat discovery before message operations.
- **Entergram Make webhooks API** — The Make webhooks API from Entergram — 2 operation(s) for make webhooks.
- **Entergram Members API** — Safe workspace member identity, role, permissions, and seat assignment metadata.
- **Entergram Messages API** — Telegram message history and message write operations scoped to an explicit account and chat.
- **Entergram System API** — Authentication and runtime context.
- **Entergram Tickets API** — Workspace ticket inventory, ticket detail, comments, and linked chat filters.
- **Entergram Webhooks API** — API-only webhook endpoint configuration, secret rotation, tests, and sanitized delivery status.
- **Entergram Workspace API** — Workspace metadata and feature access.
- **Entergram Workspace Chats API** — Shared CRM chat view from frontend DB, deduplicated across workspace accounts and suited for metadata, custom fields, and ticket workflows.

## MCP servers (1)

- **Entergram Telegram MCP Server** — Hosted Model Context Protocol server for personal Telegram accounts. Connects MCP-compatible AI agents (Claude, ChatGPT, Cursor, Windsurf, Cline, n8n, Make.com) to a shared Ente...

## Security (4)

- **Entergram Authentication** — apiKey/oauth2 · 2 schemes
- **Entergram Domain Security** — TLSv1.3 · DNSSEC · DMARC
- **Entergram Vulnerability Disclosure** — security.txt · contact published
- **Entergram Trust Center** — trust center published

## Plans (1)

- **Entergram Plans Pricing**

## Tags

Messaging, Notification, Communications, CRM, Telegram, Customer Support, Ticketing, Sales, MCP, Webhook

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/entergram/). Scores are computed from the provider's own public artifacts under a published rubric.