# Drift

**Canonical:** https://apis.io/providers/drift-com/  
**Website:** https://www.drift.com/  
**APIs profiled:** 9

Drift is a conversational marketing and sales platform delivering AI-powered chatbots, live chat, video messaging, account-based engagement, and Fastlane playbook automation on B2B websites. Drift was acquired by Salesloft in 2024 and now operates as the AI conversation surface within the Salesloft Revenue Orchestration Platform; the drift.com domain redirects to salesloft.com/platform/drift while devdocs.drift.com continues to host the developer API documentation.

## Kin Score — 30.9 / 100 (thin)

Scored 2026-08-20 under rubric 0.12.0. Trend: flat (+0.0 from 30.9).

| Facet | Score |
|---|---|
| Discoverability | 81.5 |
| Contract Quality | 47.0 |
| Governance | 0.0 |
| Contract Governance | 0.0 |
| Operational Transparency | 7.9 |
| Developer Ergonomics | 36.9 |
| Commercial Clarity | 13.2 |
| Access Clarity | 13.2 |

## Agent readiness — 32.1 (agent-aware)

| Dimension | Value |
|---|---|
| Spec Presence | yes |
| Agentic Access | derived |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | yes |
| Idempotency | no |
| Error Semantics | no |
| OpenAPI Examples | partial |
| Rate Limit Signal | documented |
| Event Surface Described | no |
| Agent Skills | no |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |

## Access

Self-serve signup — onboarding: self-serve, pricing: unknown, trial: no (confidence: high).

## APIs (9)

- **Drift Accounts API** — The Accounts API from Drift — 4 operation(s) for accounts.
- **Drift App Admin API** — [https://devdocs.drift.com/docs/app-uninstall](https://devdocs.drift.com/docs/app-uninstall)
- **Drift Contacts API** — [https://devdocs.drift.com/docs/contact-model](https://devdocs.drift.com/docs/contact-model)
- **Drift Conversations and Messages API** — [https://devdocs.drift.com/docs/conversation-model](https://devdocs.drift.com/docs/conversation-model)
- **Drift Data Privacy API** — [https://devdocs.drift.com/docs/automating-gdpr-retrieval-and-deletion](https://devdocs.drift.com/docs/automating-gdpr-retrieval-and-deletion)
- **Drift Playbooks API** — [https://devdocs.drift.com/docs/playbook-model-1](https://devdocs.drift.com/docs/playbook-model-1)
- **Drift SCIM API API** — The SCIM API API from Drift — 2 operation(s) for scim api.
- **Drift Teams API** — [https://devdocs.drift.com/docs/team-model](https://devdocs.drift.com/docs/team-model)
- **Drift Users API** — [https://devdocs.drift.com/docs/user-model](https://devdocs.drift.com/docs/user-model)

## Agentic access (1)

- **Drift Com Agentic Access** — 41 operations · 19 acting

## Security (2)

- **Drift Com Authentication** — http · 1 scheme
- **Drift Com Domain Security** — TLSv1.3 · HSTS · DMARC

## Plans (1)

- **Drift Com Plans Pricing**

## Use cases (4)

- **Inbound Lead Qualification** — Convert anonymous website visitors into qualified pipeline using AI chat plus Fastlane routing.
- **ABM Conversation Routing** — Route conversations from target accounts to the correct rep based on owner mapping and account hierarchy.
- **Meeting Booking** — Book qualified meetings directly into rep calendars from the chat surface.
- **Post-Sale Customer Engagement** — Use chat and video to drive product adoption, renewal conversations, and customer success workflows.

## Tags

Conversational Marketing, Chatbots, Sales, Messaging, Customer Engagement, Revenue Orchestration, AI Chat

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/drift-com/). Scores are computed from the provider's own public artifacts under a published rubric.