# Dixa

**Canonical:** https://apis.io/providers/dixa/  
**Website:** https://www.dixa.com  
**APIs profiled:** 20

Dixa is a conversational customer service platform with a REST API for managing conversations, queues, agents, routing, knowledge base articles, and customer satisfaction data. The API enables developers to build automated workflows, integrate external data into routing logic, export conversations and activity logs, manage users and teams, and access omnichannel messaging across phone, email, chat, and social channels.

## Kin Score — 46.9 / 100 (developing)

Scored 2026-08-20 under rubric 0.12.0. Trend: flat (+0.0 from 46.9).

| Facet | Score |
|---|---|
| Discoverability | 74.1 |
| Contract Quality | 67.0 |
| Governance | 9.8 |
| Contract Governance | 9.8 |
| Operational Transparency | 52.6 |
| Developer Ergonomics | 23.8 |
| Commercial Clarity | 50.0 |
| Access Clarity | 50.0 |

## Agent readiness — 41.9 (agent-ready)

| Dimension | Value |
|---|---|
| Spec Presence | yes |
| Agentic Access | derived |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | yes |
| Idempotency | no |
| Error Semantics | verified |
| OpenAPI Examples | verified |
| Rate Limit Signal | documented |
| Event Surface Described | no |
| Agent Skills | no |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |

## Access

Paid · Self-serve signup — onboarding: self-serve, pricing: paid, trial: no (confidence: high).

## APIs (20)

- **Dixa Agents API** — The Agents API from Dixa — 7 operation(s) for agents.
- **Dixa Analytics API** — The Analytics API from Dixa — 5 operation(s) for analytics.
- **Dixa Anonymization API** — The Anonymization API from Dixa — 5 operation(s) for anonymization.
- **Dixa Business Hours API** — The Business Hours API from Dixa — 4 operation(s) for business hours.
- **Dixa Chatbots API** — The Chatbots API from Dixa — 13 operation(s) for chatbots.
- **Dixa Contact Endpoints API** — The Contact Endpoints API from Dixa — 2 operation(s) for contact endpoints.
- **Dixa Conversations API** — The Conversations API from Dixa — 27 operation(s) for conversations.
- **Dixa Custom Attributes API** — The Custom Attributes API from Dixa — 4 operation(s) for custom attributes.
- **Dixa End Users API** — The End Users API from Dixa — 6 operation(s) for end users.
- **Dixa Internal Notes API** — The Internal Notes API from Dixa — 2 operation(s) for internal notes.
- **Dixa Knowledge API** — The Knowledge API from Dixa — 16 operation(s) for knowledge.
- **Dixa Messages API** — The Messages API from Dixa — 2 operation(s) for messages.
- **Dixa Organization API** — The Organization API from Dixa — 1 operation(s) for organization.
- **Dixa Queues API** — The Queues API from Dixa — 5 operation(s) for queues.
- **Dixa Ratings API** — The Ratings API from Dixa — 4 operation(s) for ratings.
- **Dixa Search API** — The Search API from Dixa — 1 operation(s) for search.
- **Dixa Tags API** — The Tags API from Dixa — 7 operation(s) for tags.
- **Dixa Teams API** — The Teams API from Dixa — 4 operation(s) for teams.
- **Dixa Templates API** — The Templates API from Dixa — 2 operation(s) for templates.
- **Dixa Webhooks API** — The Webhooks API from Dixa — 4 operation(s) for webhooks.

## Agentic access (1)

- **Dixa Agentic Access** — 123 operations · 66 acting

## Security (2)

- **Dixa Authentication** — apiKey · 1 scheme
- **Dixa Domain Security** — TLSv1.3 · HSTS · DMARC

## Plans (1)

- **Dixa Plans Pricing**

## Tags

Customer Service, Conversational, Omnichannel, CX, Help Desk, Chat, Knowledge Base

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/dixa/). Scores are computed from the provider's own public artifacts under a published rubric.