# DigitalGenius

**Canonical:** https://apis.io/providers/digitalgenius/  
**Website:** http://www.digitalgenius.com/  
**APIs profiled:** 1

DigitalGenius is an AI agent platform purpose-built for ecommerce and retail customer service. It automates pre- and post-purchase support, fully resolving customer issues such as order tracking, returns and exchanges, subscription management, and warranty claims by orchestrating "flows" that deeply integrate with a brand's existing systems (helpdesks like Zendesk, Freshchat, Freshdesk, Kustomer, Gorgias and Salesforce Service Cloud, plus dozens of carriers, WMS/OMS and logistics providers). Developers connect via a documented HTTP API, an embeddable Genius Chat headless SDK (web, iOS, Android, Expo), and an official hosted Model Context Protocol (MCP) server, with region-scoped EU and US hosts and Auth0-backed platform authentication.

## Kin Score — 38.8 / 100 (thin)

Scored 2026-08-20 under rubric 0.12.0. Trend: flat (+0.0 from 38.8).

| Facet | Score |
|---|---|
| Discoverability | 75.9 |
| Contract Quality | 45.1 |
| Governance | 0.0 |
| Contract Governance | 0.0 |
| Operational Transparency | 26.3 |
| Developer Ergonomics | 40.5 |
| Commercial Clarity | 42.1 |
| Access Clarity | 42.1 |

## Agent readiness — 39.3 (agent-ready)

| Dimension | Value |
|---|---|
| Spec Presence | yes |
| Agentic Access | no |
| Reversibility Documented | no |
| MCP Server | verified |
| Auth Clarity | yes |
| Idempotency | no |
| Error Semantics | no |
| OpenAPI Examples | no |
| Rate Limit Signal | no |
| Event Surface Described | yes |
| Agent Skills | no |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |

## Access

Self-serve signup — onboarding: self-serve, pricing: unknown, trial: no (confidence: medium).

## APIs (1)

- **DigitalGenius API** — HTTP API and flow-execution surface for DigitalGenius AI agents, including generic DG API calls, flow execution, JSON handling, and the hosted MCP server. Region-scoped EU/US ho...

## MCP servers (1)

- **DigitalGenius MCP Server**

## Security (3)

- **Digitalgenius Authentication** — http · 1 scheme
- **Digitalgenius Domain Security** — TLSv1.3 · HSTS · DMARC
- **Digitalgenius Trust Center** — trust center published

## Tags

Company, Customer Service, E-Commerce, Artificial Intelligence, AI Agents, Conversational AI, Customer Support Automation, Retail, MCP

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/digitalgenius/). Scores are computed from the provider's own public artifacts under a published rubric.