# Dialpad

**Canonical:** https://apis.io/providers/dialpad/  
**Website:** https://www.dialpad.com/  
**APIs profiled:** 16

Dialpad is an AI-powered cloud communications platform offering business phone, contact center, video, and messaging. Notable for Dialpad Ai (real-time transcription, sentiment, coaching).

## Kin Score — 31.0 / 100 (thin)

Scored 2026-08-20 under rubric 0.12.0. Trend: flat (+0.0 from 31.0).

| Facet | Score |
|---|---|
| Discoverability | 72.2 |
| Contract Quality | 64.8 |
| Governance | 0.0 |
| Contract Governance | 0.0 |
| Operational Transparency | 7.9 |
| Developer Ergonomics | 11.9 |
| Commercial Clarity | 21.1 |
| Access Clarity | 21.1 |

## Agent readiness — 34.2 (agent-ready)

| Dimension | Value |
|---|---|
| Spec Presence | yes |
| Agentic Access | derived |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | yes |
| Idempotency | no |
| Error Semantics | no |
| OpenAPI Examples | no |
| Rate Limit Signal | documented |
| Event Surface Described | yes |
| Agent Skills | no |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |

## Access

Self-serve signup — onboarding: self-serve, pricing: unknown, trial: no (confidence: high).

## APIs (16)

- **Dialpad Calls API** — Originate, control and read call records and recordings.
- **Dialpad Users API** — Provision and manage users, offices and groups.
- **Dialpad Numbers API** — Manage phone numbers including main lines and assignment.
- **Dialpad SMS API** — Send and receive SMS and MMS.
- **Dialpad Contact Center API** — Contact center call routing, queues, agents and stats.
- **Dialpad Conversation AI API** — Transcripts, summaries, sentiment, and Ai-powered moments.
- **Dialpad Webhooks API** — Register and manage webhook subscriptions.
- **Dialpad Calls API** — The Calls API from Dialpad — 7 operation(s) for calls.
- **Dialpad Contacts API** — The Contacts API from Dialpad — 2 operation(s) for contacts.
- **Dialpad Offices API** — The Offices API from Dialpad — 2 operation(s) for offices.
- **Dialpad Recordings API** — The Recordings API from Dialpad — 2 operation(s) for recordings.
- **Dialpad Rooms API** — The Rooms API from Dialpad — 2 operation(s) for rooms.
- **Dialpad Subscriptions API** — The Subscriptions API from Dialpad — 3 operation(s) for subscriptions.
- **Dialpad Transcripts API** — The Transcripts API from Dialpad — 2 operation(s) for transcripts.
- **Dialpad Users API** — The Users API from Dialpad — 3 operation(s) for users.
- **Dialpad Webhooks API** — The Webhooks API from Dialpad — 2 operation(s) for webhooks.

## Agentic access (1)

- **Dialpad Agentic Access** — 38 operations · 23 acting · 1 human-in-the-loop

## Security (4)

- **Dialpad Authentication** — apiKey/http · 2 schemes
- **Dialpad Domain Security** — TLSv1.3 · HSTS · DMARC
- **Dialpad Vulnerability Disclosure** — security.txt · contact published
- **Dialpad Trust Center** — SOC 2, ISO 27001, ISO 27017, ISO 27018, PCI DSS, HIPAA, GDPR, CSA STAR

## Plans (1)

- **Dialpad Plans Pricing**

## Tags

Communications, Voice, Artificial Intelligence, Contact Center, UCaaS

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/dialpad/). Scores are computed from the provider's own public artifacts under a published rubric.