# Delighted

**Canonical:** https://apis.io/providers/delighted/  
**Website:** https://delighted.com/  
**APIs profiled:** 6

Delighted is an NPS and customer satisfaction survey platform with a REST API for managing surveys, collecting responses, segmenting results, and accessing trend data for CSAT, NPS, and CES. The API supports sending surveys to people, listing and adding survey responses, managing Autopilot configurations, retrieving metrics, handling webhooks, and managing unsubscribes and people records. Authentication is via HTTP Basic Auth using per-project API keys.

## Kin Score — 33.0 / 100 (thin)

Scored 2026-08-20 under rubric 0.12.0. Trend: flat (+0.0 from 33.0).

| Facet | Score |
|---|---|
| Discoverability | 74.1 |
| Contract Quality | 63.3 |
| Governance | 9.8 |
| Contract Governance | 9.8 |
| Operational Transparency | 5.3 |
| Developer Ergonomics | 0.0 |
| Commercial Clarity | 39.5 |
| Access Clarity | 39.5 |

## Agent readiness — 32.1 (agent-aware)

| Dimension | Value |
|---|---|
| Spec Presence | yes |
| Agentic Access | derived |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | yes |
| Idempotency | no |
| Error Semantics | no |
| OpenAPI Examples | no |
| Rate Limit Signal | verified |
| Event Surface Described | no |
| Agent Skills | no |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |

## Access

Freemium · Self-serve signup — onboarding: self-serve, pricing: freemium, trial: no (confidence: high).

## APIs (6)

- **Delighted Autopilot API** — Manage Autopilot drip campaign configuration and membership
- **Delighted Bounces API** — Retrieve bounced email records
- **Delighted Metrics API** — Retrieve NPS and satisfaction metrics
- **Delighted People API** — Manage people records for survey targeting
- **Delighted Survey Responses API** — Create and retrieve survey responses
- **Delighted Unsubscribes API** — Manage unsubscribe lists

## Agentic access (1)

- **Delighted Agentic Access** — 18 operations · 9 acting

## Security (2)

- **Delighted Authentication** — http · 1 scheme
- **Delighted Domain Security** — TLSv1.3 · HSTS · DMARC

## Plans (1)

- **Delighted Plans Pricing**

## Tags

NPS, CSAT, Customer Satisfaction, CES, Customer Effort Score, Survey, Customer Experience, Feedback, eNPS

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/delighted/). Scores are computed from the provider's own public artifacts under a published rubric.