# Decisiv

**Canonical:** https://apis.io/providers/decisiv/  
**Website:** https://www.decisiv.com/  
**APIs profiled:** 7

Decisiv is the Reston, Virginia company behind the commercial vehicle industry's Service Relationship Management (SRM) platform — a cloud service that connects fleets, asset owners, OEMs, dealers, independent service providers and component suppliers around a single service event. The platform orchestrates the whole repair lifecycle: asset registration and VIN-based identification, service requests, case creation, estimates and line items with VMRS coding, parts, labor and additional charges, technician time tasks, notes, attachments, approvals, sublet work between shops, and telematics-driven fault codes and diagnostic readings. Decisiv exposes this through the SRM Gateway APIs — four JSON:API-shaped OpenAPI 3.1 modules (Account Management, Asset Management, Service Management, Telematics) — plus the older Global Assets and Service Provider Swagger 2.0 APIs and the XML Platform API. Access is OAuth 2.0 and provisioned per account; documentation is public but credentials come through sales.

## Kin Score — 53.4 / 100 (developing)

Scored 2026-08-17 under rubric 0.11.0. Trend: flat (+0.0 from 53.4).

| Facet | Score |
|---|---|
| Discoverability | 92.6 |
| Contract Quality | 59.5 |
| Governance | 20.8 |
| Operational Transparency | 28.9 |
| Developer Ergonomics | 65.2 |
| Commercial Clarity | 50.0 |

## Agent readiness — 72.5 (agent-native)

| Dimension | Value |
|---|---|
| Spec Presence | yes |
| Agentic Access | yes |
| MCP Server | no |
| Auth Clarity | yes |
| Idempotency | verified |
| Error Semantics | verified |
| OpenAPI Examples | verified |
| Rate Limit Signal | documented |
| Event Surface Described | yes |
| Agent Skills | yes |
| Well Known Catalog | yes |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |

## APIs (7)

- **Decisiv SRM Gateway - Account Management** — Accounts, ecosystem users, account users and roles, and the webhook subscription surface for the Decisiv SRM Gateway. This is the module that manages webhook endpoints (URL, sub...
- **Decisiv SRM Gateway - Asset Management** — The fleet / asset-owner view of the SRM Gateway. Registered assets and components, depots, extended asset attributes, contacts, service requests to service providers, cases and ...
- **Decisiv SRM Gateway - Service Management** — The service-provider view of the SRM Gateway and the largest module. Cases and case actions, customers and customer assets, customer requests, line items with parts, additional ...
- **Decisiv SRM Gateway - Telematics** — Ingest and read connected-asset telematics inside SRM: diagnostic readings and fault codes for registered assets, so a fault on a vehicle can open or enrich a service case at th...
- **Decisiv Global Assets API** — Global store of reference for all assets within the Decisiv ecosystem — asset lookup by id or VIN, plus campaigns, recalls, warranties, service history and OEM build information...
- **Decisiv Service Provider API** — Base API allowing dealers and service providers to interact with their customers and those customers' assets, including group customers and group assets. Swagger 2.0, secured wi...
- **Decisiv Platform API** — The original XML Platform API for service providers and dealer systems, covering the lifecycle of a service case — assets, cases, estimates and line items, parts, VMRS, notes, a...

## Agentic access (1)

- **Decisiv Agentic Access** — 272 operations · 108 acting

## Security (3)

- **Decisiv Authentication** — apiKey/http/oauth2 · 5 schemes
- **Decisiv Domain Security** — TLSv1.3 · HSTS · DMARC
- **Decisiv Trust Center** — ISO 27001, GDPR

## Plans (1)

- **Decisiv Plans Pricing**

## Tags

Company, commercial-vehicle, fleet-management, service-relationship-management, telematics, asset-management, maintenance-and-repair, heavy-duty-trucking, transportation, dealer-management, json-api, webhooks

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/decisiv/). Scores are computed from the provider's own public artifacts under a published rubric.