# Customermates

**Canonical:** https://apis.io/providers/customermates-com/  
**Website:** https://customermates.com  
**APIs profiled:** 1

Customermates is an open‑source, AI‑native CRM designed for small client‑facing teams. It offers configurable records, integrated email, LinkedIn and WhatsApp communication, AI‑driven next‑step suggestions, a native MCP endpoint for AI clients, and a self‑hosted deployment model. The platform provides a developer‑friendly API for automation and integration, enabling teams to manage contacts and interactions efficiently.

## Kin Score — 48.3 / 100 (developing)

Scored 2026-10-31 under rubric 0.25.0.

| Facet | Score |
|---|---|
| Discoverability | 66.1 |
| Contract Quality | 68.1 |
| Contract Governance | 22.0 |
| Operational Transparency | 7.9 |
| Developer Ergonomics | 54.8 |
| Access Clarity | 44.7 |

Regulatory layer — **Horizontal (data, software, accessibility, platform)**: 22.7 (matched via fallback).

## Agent readiness — 60.5 (agent-native)

| Dimension | Value |
|---|---|
| Spec Presence | yes |
| Agentic Access | derived |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | served |
| Idempotency | verified |
| Error Semantics | verified |
| OpenAPI Examples | verified |
| Rate Limit Signal | verified |
| Event Surface Described | yes |
| Agent Skills | no |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |
| Delegated Identity | served |
| Protected Resource Metadata | verified |
| Dynamic Client Registration | yes |
| Agentic Commerce | no |
| Pagination Ratio | partial |
| Operation Distinctiveness | distinct |

## APIs (15)

- **Customermates Addresses API** — The addresses API from Customermates — 3 operation(s) for addresses.
- **Customermates Data Views API** — The data-views API from Customermates — 9 operation(s) for data-views.
- **Customermates Files API** — The files API from Customermates — 6 operation(s) for files.
- **Customermates Knowledge Base API** — The knowledge-base API from Customermates — 7 operation(s) for knowledge-base.
- **Customermates Members API** — The members API from Customermates — 4 operation(s) for members.
- **Customermates Messaging API** — The messaging API from Customermates — 35 operation(s) for messaging.
- **Customermates Operations API** — The operations API from Customermates — 3 operation(s) for operations.
- **Customermates Record Links API** — The record-links API from Customermates — 2 operation(s) for record-links.
- **Customermates Records API** — The records API from Customermates — 16 operation(s) for records.
- **Customermates Roles API** — The roles API from Customermates — 4 operation(s) for roles.
- **Customermates Routines API** — The routines API from Customermates — 9 operation(s) for routines.
- **Customermates Trash API** — The trash API from Customermates — 6 operation(s) for trash.
- **Customermates Users API** — The users API from Customermates — 2 operation(s) for users.
- **Customermates Webhooks API** — The webhooks API from Customermates — 5 operation(s) for webhooks.
- **Customermates Widgets API** — The widgets API from Customermates — 5 operation(s) for widgets.

## Agentic access (1)

- **Customermates Com Agentic Access** — 122 operations · 81 acting · 2 human-in-the-loop

## Security (2)

- **Customermates Com Authentication** — apiKey · 2 schemes
- **Customermates Com Domain Security** — TLSv1.3 · HSTS · DMARC

## Tags

Company, CRM, Open-Source, AI, SaaS

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/customermates-com/). Scores are computed from the provider's own public artifacts under a published rubric.