# Creatio

**Canonical:** https://apis.io/providers/creatio/  
**Website:** https://www.creatio.com/  
**APIs profiled:** 4

Creatio is a global software vendor of an AI-native no-code platform for customer relationship management (CRM) and workflow / business process automation. Its product line spans Sales Creatio, Marketing Creatio, and Service Creatio, built on Studio Creatio — a no-code toolkit with visual designers, AI agents, and a business process engine. Creatio serves banking, insurance, manufacturing, high tech, retail, CPG, pharmaceuticals, telecom, the public sector, and other industries. For integrations, Creatio exposes platform data and processes over an OData 4 service (recommended), a legacy OData 3 service, and the RESTful DataService web service, secured with forms (cookie) authentication via AuthService.svc or OAuth 2.0 through the Creatio Identity Service. Extensions and connectors are distributed through the Creatio Marketplace. This profile was enriched by the API Evangelist enrichment pipeline from Creatio's public developer documentation.

## Kin Score — 59.5 / 100 (strong)

Scored 2026-08-30 under rubric 0.17.2. Trend: flat (+0.0 from 59.5).

| Facet | Score |
|---|---|
| Discoverability | 81.5 |
| Contract Quality | 42.7 |
| Governance | 18.2 |
| Contract Governance | 18.2 |
| Operational Transparency | 55.3 |
| Developer Ergonomics | 64.3 |
| Commercial Clarity | 92.1 |
| Access Clarity | 92.1 |

## Agent readiness — 25.2 (agent-aware)

| Dimension | Value |
|---|---|
| Spec Presence | yes |
| Agentic Access | no |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | bearer |
| Idempotency | no |
| Error Semantics | documented |
| OpenAPI Examples | no |
| Rate Limit Signal | documented |
| Event Surface Described | yes |
| Agent Skills | no |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |
| Delegated Identity | no |
| Protected Resource Metadata | no |
| Dynamic Client Registration | no |
| Agentic Commerce | no |

## Access

Self-serve signup — onboarding: self-serve, pricing: unknown, trial: no (confidence: medium).

## APIs (4)

- **Creatio OData API** — OData 4 (recommended) and legacy OData 3 access to Creatio platform entities. The OData 4 service is at /0/odata with EDMX metadata at /0/odata/$metadata; supports $filter/$sele...
- **Creatio DataService API** — RESTful DataService web service for reading and writing platform records via InsertQuery, SelectQuery, UpdateQuery, DeleteQuery, and BatchQuery over HTTP POST. Supports JSON/XML...
- **Creatio Business Process Service** — ProcessEngineService.svc runs Creatio business processes from an external application over HTTP. Execute() runs a process by schema name, passing incoming parameters and returni...
- **Creatio Webhook Service** — Inbound webhook receiver. Lets an external app push data into Creatio in real time over an authenticated POST, writing a record into a target object named by the EntityName para...

## Security (3)

- **Creatio Authentication** — http/oauth2/cookie · 4 schemes
- **Creatio Domain Security** — TLSv1.3 · HSTS · DMARC
- **Creatio Trust Center** — ISO/IEC 27001:2013, SOC 1, SOC 2, GDPR, HIPAA, FedRAMP

## Plans (1)

- **Creatio Plans Pricing**

## Tags

Company, Saas, CRM, No-Code, Low-Code, Business Process Management, Workflow-Automation, Sales, Marketing, Customer Service, OData, AI Agents

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/creatio/). Scores are computed from the provider's own public artifacts under a published rubric.