# communicate-so

**Canonical:** https://apis.io/providers/communicate-so/  
**Website:** https://communicate.so/  
**APIs profiled:** 1

Communicate provides an AI-powered customer support platform that answers queries instantly in the brand’s voice across all channels. It transforms help center articles, tickets, and product documentation into a conversational agent, offering grounded answers, seamless handoff to human agents, and robust data privacy controls. Teams benefit from higher resolution rates, reduced deflection, and flexible pricing with a $1 activation and credit‑based usage.

## Kin Score — 64.0 / 100 (strong)

Scored 2026-10-31 under rubric 0.25.0.

| Facet | Score |
|---|---|
| Discoverability | 65.0 |
| Contract Quality | 63.6 |
| Contract Governance | 22.0 |
| Operational Transparency | 63.2 |
| Developer Ergonomics | 54.0 |
| Access Clarity | 81.6 |

Regulatory layer — **AI & Biometrics**: 41.8 (matched via residual_tags).

## Agent readiness — 56.3 (agent-native)

| Dimension | Value |
|---|---|
| Spec Presence | yes |
| Agentic Access | derived |
| Reversibility Documented | no |
| MCP Server | documented |
| Auth Clarity | served |
| Idempotency | verified |
| Error Semantics | verified |
| OpenAPI Examples | no |
| Rate Limit Signal | verified |
| Event Surface Described | no |
| Agent Skills | unknown |
| Well Known Catalog | yes |
| Consent Identity | no |
| Agent Card | conformant |
| Dry Run Mode | no |
| Delegated Identity | no |
| Protected Resource Metadata | verified |
| Dynamic Client Registration | no |
| Agentic Commerce | no |
| Pagination Ratio | no |
| Operation Distinctiveness | distinct |

## APIs (14)

- **communicate-so Account credentials API** — The Account credentials API from communicate-so — 4 operation(s) for account credentials.
- **communicate-so Account preferences API** — The Account preferences API from communicate-so — 1 operation(s) for account preferences.
- **communicate-so Agents API** — The Agents API from communicate-so — 73 operation(s) for agents.
- **communicate-so Authentication API** — The Authentication API from communicate-so — 1 operation(s) for authentication.
- **communicate-so Chat API** — The Chat API from communicate-so — 1 operation(s) for chat.
- **communicate-so Discovery API** — The Discovery API from communicate-so — 1 operation(s) for discovery.
- **communicate-so Grill API** — The Grill API from communicate-so — 8 operation(s) for grill.
- **communicate-so Inbox API** — The Inbox API from communicate-so — 16 operation(s) for inbox.
- **communicate-so Learnings API** — The Learnings API from communicate-so — 3 operation(s) for learnings.
- **communicate-so Notifications API** — The Notifications API from communicate-so — 9 operation(s) for notifications.
- **communicate-so Sources API** — The Sources API from communicate-so — 11 operation(s) for sources.
- **communicate-so Teams API** — The Teams API from communicate-so — 4 operation(s) for teams.
- **communicate-so Workspace members API** — The Workspace members API from communicate-so — 6 operation(s) for workspace members.
- **communicate-so Workspaces API** — The Workspaces API from communicate-so — 79 operation(s) for workspaces.

## MCP servers (1)

- **communicate-so MCP Server** — Remote MCP server at communicate.so.

## Agentic access (1)

- **Communicate So Agentic Access** — 270 operations · 186 acting · 10 human-in-the-loop

## Security (4)

- **Communicate So Authentication** — 2 schemes
- **Communicate So Domain Security** — TLSv1.3 · HSTS · DMARC
- **Communicate So Vulnerability Disclosure** — no policy recorded
- **Communicate So Trust Center** — SOC 2, ISO 27001, HIPAA, GDPR

## Plans (1)

- **Communicate So Plans Pricing**

## Tags

AI, Customer Support, Chatbot, SaaS, Automation

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/communicate-so/). Scores are computed from the provider's own public artifacts under a published rubric.