# ClosedLoop AI

**Canonical:** https://apis.io/providers/closedloop/  
**Website:** https://closedloop.sh/docs  
**APIs profiled:** 1

Product-intelligence platform that turns customer conversations and feedback (Gong, Fireflies, Slack, Zendesk, Intercom, Salesforce, HubSpot, surveys, product usage; 40+ integrations) into structured, source-traceable product insights, themes, buildable features, and prioritized roadmap decisions. Exposes a read-only /v1 REST API, a hosted MCP server, an llms.txt index, and published Claude Code skills.

## Kin Score — 62.1 / 100 (strong)

Scored 2026-09-01 under rubric 0.17.2. Trend: flat (+0.0 from 62.1).

| Facet | Score |
|---|---|
| Discoverability | 75.9 |
| Contract Quality | 60.8 |
| Governance | 18.2 |
| Contract Governance | 18.2 |
| Operational Transparency | 34.2 |
| Developer Ergonomics | 71.4 |
| Commercial Clarity | 92.1 |
| Access Clarity | 92.1 |

## Agent readiness — 53.5 (agent-ready)

| Dimension | Value |
|---|---|
| Spec Presence | yes |
| Agentic Access | no |
| Reversibility Documented | no |
| MCP Server | documented |
| Auth Clarity | served |
| Idempotency | no |
| Error Semantics | documented |
| OpenAPI Examples | partial |
| Rate Limit Signal | verified |
| Event Surface Described | yes |
| Agent Skills | yes |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |
| Delegated Identity | served |
| Protected Resource Metadata | verified |
| Dynamic Client Registration | yes |
| Agentic Commerce | no |

## APIs (3)

- **ClosedLoop AI REST API** — Read-only /v1 REST API, team- and region-scoped, authenticated via X-API-Key. Exposes insights, products, themes, features, coverage/evidence, customers, customer context, compe...
- **ClosedLoop AI MCP Server** — Hosted, first-class MCP server over HTTP with OAuth auth (interactive auto-registration or client_credentials for M2M). Ships MCP tools (query insights, context, customers, them...
- **ClosedLoop AI Claude Code Skills** — Set of ~25 pre-built Claude Code skills distributed as the 'closedloop-skills' plugin via the Anthropic community marketplace, grouped by team (product/eng/sales/marketing/CS/le...

## MCP servers (3)

- **ClosedLoop AI MCP Server** — Hosted remote MCP over Streamable HTTP with OAuth 2.1. deployment.mode=remote, endpoint https://mcp.closedloop.sh (EU: https://eu.mcp.closedloop.sh). Verified by probe 2026-08-3...
- **ClosedLoop AI MCP Server** — LIVE MCP, OAuth-gated. NOTE the path -- the endpoint is the HOST ROOT; https://mcp.closedloop.sh/mcp returns 404 ROUTE_NOT_FOUND. Verified 2026-08-30.
- **ClosedLoop AI MCP Server** — EU regional MCP endpoint. Verified 2026-08-30, same 401 OAuth challenge.

## Security (3)

- **Closedloop Authentication** — apiKey/oauth2 · 3 schemes
- **Closedloop Domain Security** — TLSv1.3 · HSTS · DMARC
- **Closedloop Trust Center** — SOC 2 Type II, ISO 27001, PCI DSS, HIPAA, FedRAMP

## Plans (1)

- **Closedloop Plans Pricing**

## Tags

Product Intelligence, Customer Feedback, Voice of Customer, Product Management, Agentic AI, MCP, SaaS analytics, A2A, SCIM, Product Discovery

---

Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/closedloop/). Scores are computed from the provider's own public artifacts under a published rubric.