# Clarabridge

**Canonical:** https://apis.io/providers/clarabridge/  
**Website:** https://www.clarabridge.com/  
**APIs profiled:** 0

Clarabridge was a customer experience management (CEM) and conversational analytics company known for its natural-language-understanding platform that analyzed unstructured customer feedback — contact-center transcripts, chat, email, surveys, social media, and online reviews — to surface sentiment, emotion, effort, intent, and emerging topics. Qualtrics acquired Clarabridge in 2021, and the technology has since been integrated and rebranded inside the Qualtrics XM platform: Clarabridge Studio became Qualtrics XM Discover and Clarabridge Engage became Qualtrics Connect. Clarabridge no longer operates an independent developer portal or public API; its capabilities are now delivered through Qualtrics. This profile is retained as a company/brand record in the API Evangelist network with an acquisition pointer to Qualtrics.

## Kin Score — 6.9 / 100 (minimal)

Scored 2026-08-20 under rubric 0.12.0. Trend: flat (+0.0 from 6.9).

| Facet | Score |
|---|---|
| Discoverability | 50.0 |
| Contract Quality | 0.0 |
| Governance | 0.0 |
| Contract Governance | 0.0 |
| Operational Transparency | 0.0 |
| Developer Ergonomics | 9.5 |
| Commercial Clarity | 0.0 |
| Access Clarity | 0.0 |

## Agent readiness — 0.0 (human-only)

| Dimension | Value |
|---|---|
| Spec Presence | no |
| Agentic Access | no |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | no |
| Idempotency | no |
| Error Semantics | no |
| OpenAPI Examples | no |
| Rate Limit Signal | no |
| Event Surface Described | no |
| Agent Skills | no |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |

## Access

Unknown — onboarding: unknown, pricing: unknown, trial: no (confidence: low).

## Security (1)

- **Clarabridge Domain Security** — DMARC

## Tags

Company, Customer Experience, Conversational Analytics, Text Analytics, Sentiment Analysis, Natural Language Understanding, Voice of the Customer, Acquired

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/clarabridge/). Scores are computed from the provider's own public artifacts under a published rubric.