# Cisco Support APIs

**Canonical:** https://apis.io/providers/cisco-support-apis/  
**Website:** https://developer.cisco.com/site/support-apis/  
**APIs profiled:** 8

The Cisco Support APIs are the machine-readable side of Cisco's TAC and lifecycle operations: EoX for end-of-life milestones, Serial Number to Information for entitlement and coverage, Product Information, Software Suggestion, Bug, Case, Automated Software Distribution, and Service Order Return. They are the APIs that let an enterprise reconcile its Cisco estate against support status programmatically, and are documented on Cisco DevNet behind a Smart Net Total Care or partner entitlement.

## Kin Score — 36.3 / 100 (thin)

Scored 2026-08-20 under rubric 0.12.0. Trend: flat (+0.0 from 36.3).

| Facet | Score |
|---|---|
| Discoverability | 92.6 |
| Contract Quality | 0.0 |
| Governance | 4.5 |
| Contract Governance | 4.5 |
| Operational Transparency | 47.4 |
| Developer Ergonomics | 59.5 |
| Commercial Clarity | 42.1 |
| Access Clarity | 42.1 |

## Agent readiness — 17.5 (agent-aware)

| Dimension | Value |
|---|---|
| Spec Presence | no |
| Agentic Access | no |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | yes |
| Idempotency | no |
| Error Semantics | documented |
| OpenAPI Examples | no |
| Rate Limit Signal | documented |
| Event Surface Described | no |
| Agent Skills | no |
| Well Known Catalog | no |
| Consent Identity | yes |
| Agent Card | no |
| Dry Run Mode | no |

## APIs (8)

- **Cisco EoX API** — The EoX API returns Cisco end-of-life and end-of-support milestones for hardware and software, queried by product ID, serial number, software release string, or a date range acr...
- **Cisco Serial Number to Information API** — The Serial Number to Information (SN2INFO) API translates Cisco device serial numbers and instance numbers into entitlement facts: coverage status, coverage summary with contrac...
- **Cisco Product Information API** — The Product Information API returns Cisco product attributes for a set of serial numbers or product identifiers, including the MDF product-hierarchy identifiers that the Softwar...
- **Cisco Software Suggestion API** — The Software Suggestion API returns the software release Cisco recommends for a product, chosen on stability, longevity and adoption rate, along with the available images and co...
- **Cisco Bug API** — The Bug API exposes the Cisco defect database: lookup by bug ID, by base product ID with or without a software release, by product series or product name against affected or fix...
- **Cisco Case API** — The Case API returns Cisco TAC support case information — a summary or full detail for specific case IDs, or an aggregate view of cases by contract ID or by up to ten Cisco.com ...
- **Cisco Automated Software Distribution API** — The Automated Software Distribution API provides software release and image metadata for a device, MD5 checksums, and signed download URLs, and it electronically signs the K9 cr...
- **Cisco Service Order Return (RMA) API** — The Service Order Return API returns Return Material Authorization (RMA) information — detail for a specific RMA number, or every RMA raised by a Cisco.com user within a date ra...

## Security (4)

- **Cisco Support Apis Authentication** — 0 schemes
- **Cisco Support Apis Domain Security** — TLSv1.3 · HSTS · DMARC
- **Cisco Support Apis Vulnerability Disclosure** — security.txt · contact published
- **Cisco Support Apis Trust Center** — trust center published

## Plans (1)

- **Cisco Support Apis Plans Pricing**

## Tags

Support, Lifecycle, Asset Management, Entitlement, Enterprise, Networking, End of Life, Defects, Case Management, Software Distribution, RMA, Smart Net Total Care

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/cisco-support-apis/). Scores are computed from the provider's own public artifacts under a published rubric.