# Chorus.ai

**Canonical:** https://apis.io/providers/chorus-ai/  
**Website:** https://www.chorus.ai/  
**APIs profiled:** 3

Chorus.ai is a conversation intelligence platform, acquired by ZoomInfo in 2021 and sold as "Chorus by ZoomInfo", that records, transcribes and analyzes customer-facing calls, meetings and emails to surface deal insights and coach sales reps. It publishes a single public REST contract — the Chorus API, an OpenAPI 3.0.3 document with 81 operations served unauthenticated at https://chorus.ai/api/openapi.json — covering engagement search, recording upload and media retrieval, coaching moments and playlists, scorecards, AI sales-qualification analysis with CRM writeback, and webhook registration. The API is JSON:API shaped on its /api/v1 surface with an older flat /v3 surface alongside it. Notably, the chorus.ai marketing site has been retired to a redirect shell pointing at zoominfo.com, but the API and both of its documentation surfaces remain live on the original domain.

## Kin Score — 49.0 / 100 (developing)

Scored 2026-08-20 under rubric 0.12.0. Trend: flat (+0.0 from 49.0).

| Facet | Score |
|---|---|
| Discoverability | 81.5 |
| Contract Quality | 59.9 |
| Governance | 30.3 |
| Contract Governance | 30.3 |
| Operational Transparency | 34.2 |
| Developer Ergonomics | 33.9 |
| Commercial Clarity | 55.3 |
| Access Clarity | 55.3 |

## Agent readiness — 35.7 (agent-ready)

| Dimension | Value |
|---|---|
| Spec Presence | yes |
| Agentic Access | no |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | yes |
| Idempotency | no |
| Error Semantics | documented |
| OpenAPI Examples | partial |
| Rate Limit Signal | documented |
| Event Surface Described | derived |
| Agent Skills | derived |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |

## Access

Enterprise / Contact Sales — onboarding: unknown, pricing: enterprise, trial: no (confidence: high).

## APIs (3)

- **Chorus Engagements API** — Search and retrieve calls, meetings, emails and engagement metadata. A capability area of the single published Chorus API contract, served at /v3/engagements and /api/v1/convers...
- **Chorus Recordings & Transcripts API** — Upload recordings, retrieve media files, transcripts and AI-generated insights, and build coaching moments, playlists and scorecards. A capability area of the single published C...
- **Chorus CRM Sync API** — Run AI sales-qualification analysis on a recording and write the extracted framework fields back to a CRM opportunity. A capability area of the single published Chorus API contr...

## Security (4)

- **Chorus Ai Authentication** — apiKey/http · 3 schemes
- **Chorus Ai Domain Security** — TLSv1.3 · DMARC
- **Chorus Ai Vulnerability Disclosure** — contact published
- **Chorus Ai Trust Center** — source, source_status, verified, quote, held, frameworks, explicitly_not_held

## Plans (1)

- **Chorus Ai Plans Pricing**

## Tags

Sales, Revenue Intelligence, Conversation, Analytics, ZoomInfo, Conversation Intelligence, Sales Enablement, Call Recording, Transcription, Speech Analytics, CRM, Coaching

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/chorus-ai/). Scores are computed from the provider's own public artifacts under a published rubric.