# Chatwoot

**Canonical:** https://apis.io/providers/chatwoot/  
**Website:** https://www.chatwoot.com/  
**APIs profiled:** 33

Chatwoot is an open-source customer support and omni-channel messaging platform that provides REST APIs for managing conversations, contacts, agents, teams, labels, and integrating customer communication workflows. It supports live chat, email, WhatsApp, Facebook, Instagram, Telegram, SMS, and more, with Application APIs for agent-level automation, Client APIs for custom chat interfaces, and Platform APIs for managing self-hosted installations at scale.

## Kin Score — 40.9 / 100 (developing)

Scored 2026-08-20 under rubric 0.12.0. Trend: flat (+0.0 from 40.9).

| Facet | Score |
|---|---|
| Discoverability | 74.1 |
| Contract Quality | 68.7 |
| Governance | 9.8 |
| Contract Governance | 9.8 |
| Operational Transparency | 2.6 |
| Developer Ergonomics | 23.8 |
| Commercial Clarity | 50.0 |
| Access Clarity | 50.0 |

## Agent readiness — 38.9 (agent-ready)

| Dimension | Value |
|---|---|
| Spec Presence | yes |
| Agentic Access | derived |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | yes |
| Idempotency | no |
| Error Semantics | verified |
| OpenAPI Examples | partial |
| Rate Limit Signal | documented |
| Event Surface Described | no |
| Agent Skills | no |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |

## Access

Freemium · Self-serve signup — onboarding: self-serve, pricing: freemium, trial: no (confidence: high).

## APIs (33)

- **Chatwoot Client API** — The Client API is designed for building custom messaging interfaces for end users. Authenticates using inbox identifiers and contact identifiers rather than user tokens. Support...
- **Chatwoot Platform API** — The Platform API is used to manage Chatwoot installations at the super admin level, including managing accounts, users, and installation-wide settings. Requires Platform App acc...
- **Chatwoot Account AgentBots API** — Account-specific Agent Bots
- **Chatwoot Account API** — The Account API from Chatwoot — 1 operation(s) for account.
- **Chatwoot Account Users API** — Account user management APIs
- **Chatwoot Accounts API** — Account management APIs
- **Chatwoot AgentBots API** — Bot integrations
- **Chatwoot Agents API** — Agent management APIs
- **Chatwoot Audit Logs API** — The Audit Logs API from Chatwoot — 1 operation(s) for audit logs.
- **Chatwoot Automation Rule API** — Workflow automation rules
- **Chatwoot Canned Responses API** — Pre-defined responses for common queries
- **Chatwoot Contact Labels API** — Manage contact labels
- **Chatwoot Contacts API API** — Public contact APIs
- **Chatwoot Contacts API** — Contact management APIs
- **Chatwoot Conversation API** — The Conversation API from Chatwoot — 1 operation(s) for conversation.
- **Chatwoot Conversation Assignments API** — Manage conversation assignments
- **Chatwoot Conversations API API** — Public conversation APIs
- **Chatwoot Conversations API** — Conversation management APIs
- **Chatwoot CSAT Survey Page API** — Customer satisfaction survey
- **Chatwoot Custom Attributes API** — Custom fields for contacts and conversations
- **Chatwoot Custom Filters API** — Saved filters for conversations
- **Chatwoot Help Center API** — Knowledge base management
- **Chatwoot Inbox API API** — The Inbox API API from Chatwoot — 1 operation(s) for inbox api.
- **Chatwoot Inboxes API** — Communication channels setup
- **Chatwoot Integrations API** — Third-party integrations
- **Chatwoot Labels API** — Account label management APIs
- **Chatwoot Messages API API** — Public message APIs
- **Chatwoot Messages API** — Message management APIs
- **Chatwoot Profile API** — User profile APIs
- **Chatwoot Reports API** — Analytics and reporting APIs
- **Chatwoot Teams API** — Team management APIs
- **Chatwoot Users API** — User management APIs
- **Chatwoot Webhooks API** — Event notification webhooks

## Agentic access (1)

- **Chatwoot Agentic Access** — 144 operations · 82 acting

## Security (2)

- **Chatwoot Authentication** — apiKey · 1 scheme
- **Chatwoot Domain Security** — TLSv1.3 · HSTS · DMARC

## Plans (1)

- **Chatwoot Plans Pricing**

## Tags

Customer-Support, Messaging, Live Chat, Omnichannel, Conversations, Contacts, Agents, Open-Source

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/chatwoot/). Scores are computed from the provider's own public artifacts under a published rubric.