# CallDesk

**Canonical:** https://apis.io/providers/calldesk/  
**Website:** https://calldesk.ai  
**APIs profiled:** 0

Calldesk (calldesk.ai) is a French-founded, EU-focused provider of AI voice agents that automate inbound and outbound customer-service phone calls for enterprise contact centers. Its cloud platform designs, deploys, and monitors custom LLM-driven callbots that qualify, identify, and route callers, answer FAQs, create tickets, and transfer to human agents with summaries, speaking 80+ languages and integrating with existing SIP/telephony stacks and CRM/help-desk tools such as Salesforce and Zendesk. Calldesk processes tens of millions of calls per year for enterprises across insurance, energy, banking, retail, logistics, travel, and auto-leasing, marketing outcomes such as up to 80% call automation and up to 50% cost reduction. Integrations are delivered via a REST API and data export (sFTP data lake); there is no public developer portal or OpenAPI. Added to the API Evangelist network as a point-nine portfolio company.

## Kin Score — 15.7 / 100 (emerging)

Scored 2026-08-20 under rubric 0.12.0. Trend: flat (+0.0 from 15.7).

| Facet | Score |
|---|---|
| Discoverability | 50.0 |
| Contract Quality | 0.0 |
| Governance | 18.2 |
| Contract Governance | 18.2 |
| Operational Transparency | 0.0 |
| Developer Ergonomics | 7.1 |
| Commercial Clarity | 35.5 |
| Access Clarity | 35.5 |

## Agent readiness — 0.0 (human-only)

| Dimension | Value |
|---|---|
| Spec Presence | no |
| Agentic Access | no |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | no |
| Idempotency | no |
| Error Semantics | no |
| OpenAPI Examples | no |
| Rate Limit Signal | no |
| Event Surface Described | no |
| Agent Skills | no |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |

## Access

Unknown — onboarding: unknown, pricing: unknown, trial: no (confidence: low).

## Security (1)

- **Calldesk Domain Security** — TLSv1.3 · HSTS · DMARC

## Tags

Company, Voice AI, Conversational AI, Contact Center, Customer Service, Call Center Automation, Voice Agents, Enterprise

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/calldesk/). Scores are computed from the provider's own public artifacts under a published rubric.