# Brightloom

**Canonical:** https://apis.io/providers/brightloom/  
**Website:** https://www.brightloom.com/  
**APIs profiled:** 0

Brightloom is a San Francisco customer data and customer intelligence platform for restaurant and retail brands. It began as Eatsa, the automated quinoa-bowl restaurant chain, and rebranded to Brightloom in 2019 when Starbucks licensed select components of its Digital Flywheel customer engagement software to the company, took an equity stake and a board seat alongside a $30M round. The product unifies point-of-sale, loyalty, ecommerce and marketing data into a single customer view, reports on data health, runs AI-driven hyper-segmentation and anomaly detection over that data, and recommends the next campaign and audience a brand should target. Brightloom was sold as an end-user SaaS with prebuilt connectors to common POS, loyalty and marketing platforms rather than as a developer platform, and it published no public API reference, developer portal, SDK or machine-readable specification. The company now appears defunct: the last dated item on its own press page is December 2022, the entire operating estate it once held TLS certificates for is gone from DNS — api.brightloom.com, api-prd/api-dev, the cgp.brightloom.com application, its auth0-cgp Auth0 tenant, and the status, support and knowledgebase hosts all NXDOMAIN — brightloom.com publishes no MX record, and only the frozen marketing site remains, with its /about/ page defaced by injected search-spam.

## Kin Score — 5.0 / 100 (minimal)

Scored 2026-08-17 under rubric 0.11.0. Trend: flat (+0.0 from 5.0).

| Facet | Score |
|---|---|
| Discoverability | 50.0 |
| Contract Quality | 0.0 |
| Governance | 0.0 |
| Operational Transparency | 0.0 |
| Developer Ergonomics | 0.0 |
| Commercial Clarity | 0.0 |

## Agent readiness — 0.0 (human-only)

| Dimension | Value |
|---|---|
| Spec Presence | no |
| Agentic Access | no |
| MCP Server | no |
| Auth Clarity | no |
| Idempotency | no |
| Error Semantics | no |
| OpenAPI Examples | no |
| Rate Limit Signal | no |
| Event Surface Described | no |
| Agent Skills | no |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |

## Security (1)

- **Brightloom Domain Security** — TLSv1.3

## Tags

Company, Customer Data Platform, Customer Intelligence, Restaurants, Retail, Marketing, Loyalty, Segmentation, Point of Sale, Analytics

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/brightloom/). Scores are computed from the provider's own public artifacts under a published rubric.