# Birdeye **Canonical:** https://apis.io/providers/birdeye/ **Website:** https://birdeye.com/ **APIs profiled:** 27 Birdeye is an AI-powered customer experience and reputation management platform for multi-location brands. Its REST API enables developers to manage online reviews across 200+ sites, send surveys, respond to messages, automate review requests, and track reputation metrics including ratings, sentiment trends, and NPS scores. Integrations cover listings, webchat, appointments, payments, social posting, and customer insights. ## Kin Score — 73.3 / 100 (exemplar) Scored 2026-08-20 under rubric 0.12.0. Trend: flat (+0.0 from 73.3). | Facet | Score | |---|---| | Discoverability | 92.6 | | Contract Quality | 72.5 | | Governance | 40.2 | | Contract Governance | 40.2 | | Operational Transparency | 73.7 | | Developer Ergonomics | 64.3 | | Commercial Clarity | 93.4 | | Access Clarity | 93.4 | ## Agent readiness — 58.8 (agent-ready) | Dimension | Value | |---|---| | Spec Presence | yes | | Agentic Access | derived | | Reversibility Documented | no | | MCP Server | documented | | Auth Clarity | yes | | Idempotency | no | | Error Semantics | documented | | OpenAPI Examples | verified | | Rate Limit Signal | documented | | Event Surface Described | yes | | Agent Skills | yes | | Well Known Catalog | no | | Consent Identity | no | | Agent Card | conformant | | Dry Run Mode | no | ## Access Paid · Self-serve signup — onboarding: self-serve, pricing: paid, trial: no (confidence: high). ## APIs (27) - **Birdeye Aggregation API** — Access your public data from 150+ review sites. - **Birdeye Business API** — Create and maintain your business on Birdeye. - **Birdeye Business Media API** — Add, delete and manage business media. Supported Media Size Photo: JPG or PNG. 720 x 720px. 10KB min. Video: 30 sec long. 720p or more upto 75MB. Note Uploaded media will be pus... - **Birdeye Campaign API** — Create a short link for review requests and set review sources in the template. - **Birdeye Competitor AI API** — Competitive intelligence, simplified by AI. - **Birdeye Competitor API** — Make competitive insights your unfair advantage. - **Birdeye Contact API** — Manage contacts across locations effortlessly with a robust Contact Management System. - **Birdeye Contact V2 API** — Easily manage contacts across multiple locations using enhanced Contact APIs, featuring built-in support for communication preference flags. - **Birdeye Conversation API** — Connect with customers across a range of digital channels from one unified inbox. - **Birdeye Custom Fields API** — Create, delete , update , associate and get custom fields easily. - **Birdeye Employee API** — The Employee API from Birdeye — 1 operation(s) for employee. - **Birdeye FAQ API** — To retrieve all Question and Answer (QnA) entries across locations using FAQ APIs, enabling smart support and knowledge features for businesses. - **Birdeye GMB Products API** — To manage products, locations, and business details through Listing GMB platform - **Birdeye Google Q&A API** — Note Applicable to be used only by paid listings clients, for their active locations, for the Google Q&A section, in the Google listing - **Birdeye Google Services API** — Note Applicable to be used only by paid listings clients, for their active locations, for the Google Services section, in the Google listing. No two services should have the sam... - **Birdeye Insight AI API** — Insight intelligence, simplified by AI. - **Birdeye Integration API** — Birdeye integrates with various software or tools you use. - **Birdeye Listing API** — Keep your business information accurate and consistent across 50+ websites. - **Birdeye Report API** — Various reporting data points across Birdeye modules like reviews, insights and competitors etc for all your data visualisation - **Birdeye Reviews API** — Consistently generate more reviews and higher ratings. - **Birdeye Search AI API** — Search AI provides a comprehensive view of your business performance across AI-powered search platforms, including data accuracy, sentiment analysis, citations, brand ranking, a... - **Birdeye Social API** — Create and track Social posting for all channels. - **Birdeye Subscription API** — Subscribe or Unsubscribe multiple webhooks with different URLs or Events for a subscription and deliver real-time notifications. - **Birdeye Survey API** — Engage each customer at the right time with NPS or CSAT surveys to improve your service. - **Birdeye Ticketing API** — Create standout customer support with ticketing across reviews, untagged, and survey responses. - **Birdeye User API** — Delete and manage user profiles and permissions easily. - **Birdeye Webhook API** — Configure multiple webhooks with different URLs for a subscription and deliver real-time notifications. ## MCP servers (1) - **Birdeye** ## Agentic access (1) - **Birdeye Agentic Access** — 162 operations · 127 acting ## Security (4) - **Birdeye Authentication** — apiKey/oauth2 · 2 schemes - **Birdeye Domain Security** — TLSv1.3 · HSTS · DNSSEC · DMARC - **Birdeye Vulnerability Disclosure** — Hackerone · contact published - **Birdeye Trust Center** — SOC 2 Type II, ISO/IEC 27001, HIPAA, GDPR, CCPA / CPRA ## Plans (1) - **Birdeye Plans Pricing** ## Tags Reputation Management, Reviews, Customer Experience, Surveys, Messaging, Multi-Location, Artificial Intelligence --- Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/birdeye/). Scores are computed from the provider's own public artifacts under a published rubric.