# Avoca

**Canonical:** https://apis.io/providers/avoca/  
**Website:** https://docs.avoca.ai  
**APIs profiled:** 1

Avoca is "The AI Front Office for Service Businesses" — always-on AI agents that answer inbound calls, texts, and web chats 24/7 for home-services companies (HVAC, plumbing, electrical, pest control, garage door, and construction), book jobs, run multi-channel outbound re-engagement campaigns, score and coach every call, and respond to leads instantly. The company raised a $125M Series B at a $1B valuation and serves 1,000+ service businesses. Avoca publishes an Enterprise API (bearer API-key auth over https://enterprise-api.avoca.ai) that exposes read access to calls, transcripts, leads, teams, coach/QA evaluations, sessions, bookings, outbound texting, and Simple Scheduler analytics, plus HMAC-signed event webhooks and a Speed-to-Lead intake webhook — designed for enterprise partners ingesting Avoca activity into their BI warehouses and CRMs (ServiceTitan, Dialpad, Five9, 3CX).

## Kin Score — 41.9 / 100 (developing)

Scored 2026-08-30 under rubric 0.17.2. Trend: flat (-0.6 from 42.5).

| Facet | Score |
|---|---|
| Discoverability | 75.9 |
| Contract Quality | 63.4 |
| Governance | 4.5 |
| Contract Governance | 4.5 |
| Operational Transparency | 31.6 |
| Developer Ergonomics | 35.1 |
| Commercial Clarity | 34.2 |
| Access Clarity | 34.2 |

## Agent readiness — 29.4 (agent-ready)

| Dimension | Value |
|---|---|
| Spec Presence | yes |
| Agentic Access | derived |
| Reversibility Documented | na |
| MCP Server | no |
| Auth Clarity | bearer |
| Idempotency | na |
| Error Semantics | documented |
| OpenAPI Examples | no |
| Rate Limit Signal | no |
| Event Surface Described | yes |
| Agent Skills | derived |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | na |
| Delegated Identity | no |
| Protected Resource Metadata | no |
| Dynamic Client Registration | no |
| Agentic Commerce | no |

## Access

Self-serve signup — onboarding: self-serve, pricing: unknown, trial: no (confidence: medium).

## APIs (8)

- **Avoca Analytics (v1) API** — v1 funnel, UTM, service-area, and issue-type analytics
- **Avoca Calls API** — Call records, transcripts, and pre-call transfers
- **Avoca Coach API** — Coach (QA) call evaluations and rubrics
- **Avoca Leads API** — Unified leads (v0) and the canonical leads feed (v1)
- **Avoca Outbound Texting API** — Campaign text and subscription-event feeds for BI ingestion
- **Avoca Scheduler Analytics (v0) API** — Simple Scheduler analytics — legacy flat endpoints
- **Avoca Sessions & Bookings API** — v1 scheduling-widget sessions and completed bookings
- **Avoca Teams API** — Teams accessible to the API key

## MCP servers (1)

- **Avoca MCP Server**

## Agentic access (1)

- **Avoca Agentic Access** — 31 operations

## Security (2)

- **Avoca Authentication** — http · 1 scheme
- **Avoca Domain Security** — TLSv1.3 · HSTS · DMARC

## Tags

Company, Artificial Intelligence, Voice AI, Conversational AI, Customer Service, Contact Center, Home Services, Field Service, Scheduling, Analytics, Webhook, Enterprise API

---

Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/avoca/). Scores are computed from the provider's own public artifacts under a published rubric.