# Authenticx

**Canonical:** https://apis.io/providers/authenticx/  
**Website:** https://authenticx.com/  
**APIs profiled:** 18

Authenticx is a healthcare conversation intelligence platform that ingests contact-center interactions — call audio, chat transcripts, and email — and applies speech analytics and machine-learning classifiers to surface patient and member experience signals, quality-assurance scoring, and pharmacovigilance / adverse-event detection. Its AcxAPI is a REST API described by a live OpenAPI 3.0.1 definition covering conversation insights, transcriptions, model results, evaluations, metadata, workflows, audio and text media upload, agent, hierarchy and role administration, and SCIM 2.0 user provisioning. Interaction ingestion also runs through out-of-the-box connectors for Genesys Cloud, Amazon Connect, NICE CXone, Five9, Vonage Contact Center and Talkdesk, plus Salesforce/MuleSoft conversation enrichment and SFTP batch delivery. Authentication is OAuth 2.0 client credentials against an OpenID Connect provider, with separate production and experimental (staging) hosts.

## Kin Score — 48.1 / 100 (developing)

Scored 2026-08-12 under rubric 0.11.0. Trend: flat (+0.0 from 48.1).

| Facet | Score |
|---|---|
| Discoverability | 92.6 |
| Contract Quality | 54.6 |
| Governance | 20.8 |
| Operational Transparency | 5.3 |
| Developer Ergonomics | 58.2 |
| Commercial Clarity | 42.1 |

Regulatory layer — **Health**: 58.8 (matched via tags).

## Agent readiness — 48.0 (agent-ready)

| Dimension | Value |
|---|---|
| Spec Presence | yes |
| Agentic Access | derived |
| MCP Server | derived |
| Auth Clarity | yes |
| Idempotency | no |
| Error Semantics | verified |
| OpenAPI Examples | partial |
| Rate Limit Signal | verified |
| Event Surface Described | no |
| Agent Skills | derived |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |

## APIs (18)

- **Authenticx Agent API** — The Agent API from Authenticx — 3 operation(s) for agent.
- **Authenticx Conversations API** — The Conversations API from Authenticx — 4 operation(s) for conversations.
- **Authenticx Evaluations API** — The Evaluations API from Authenticx — 2 operation(s) for evaluations.
- **Authenticx Hierarchy API** — The Hierarchy API from Authenticx — 3 operation(s) for hierarchy.
- **Authenticx Interactions API** — The Interactions API from Authenticx — 2 operation(s) for interactions.
- **Authenticx Media API** — The Media API from Authenticx — 1 operation(s) for media.
- **Authenticx Metadata API** — The Metadata API from Authenticx — 2 operation(s) for metadata.
- **Authenticx Model Results API** — The ModelResults API from Authenticx — 2 operation(s) for modelresults.
- **Authenticx Receipts API** — The Receipts API from Authenticx — 1 operation(s) for receipts.
- **Authenticx Roles API** — The Roles API from Authenticx — 1 operation(s) for roles.
- **Authenticx (Scim) ResourceTypes API** — The (Scim) ResourceTypes API from Authenticx — 2 operation(s) for (scim) resourcetypes.
- **Authenticx (Scim) Schemas API** — The (Scim) Schemas API from Authenticx — 2 operation(s) for (scim) schemas.
- **Authenticx (Scim) ServiceProviderConfig API** — The (Scim) ServiceProviderConfig API from Authenticx — 1 operation(s) for (scim) serviceproviderconfig.
- **Authenticx (Scim) Users API** — The (Scim) Users API from Authenticx — 2 operation(s) for (scim) users.
- **Authenticx Text Media API** — The TextMedia API from Authenticx — 1 operation(s) for textmedia.
- **Authenticx User API** — The User API from Authenticx — 3 operation(s) for user.
- **Authenticx User Hierarchy API** — The UserHierarchy API from Authenticx — 2 operation(s) for userhierarchy.
- **Authenticx Workflows API** — The Workflows API from Authenticx — 1 operation(s) for workflows.

## MCP servers (1)

- **authenticx-mcp.yml**

## Agentic access (1)

- **Authenticx Agentic Access** — 46 operations · 18 acting

## Security (2)

- **Authenticx Authentication** — oauth2/openIdConnect · 1 scheme
- **Authenticx Domain Security** — TLSv1.3 · HSTS · DMARC

## Tags

conversation-intelligence, healthcare, speech-analytics, contact-center, customer-experience, quality-assurance, pharmacovigilance, patient-experience, transcription, life-sciences, scim, oauth2

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/authenticx/). Scores are computed from the provider's own public artifacts under a published rubric.