# Atomicwork

**Canonical:** https://apis.io/providers/atomicwork/  
**Website:** https://www.atomicwork.com  
**APIs profiled:** 1

Atomicwork is an agentic service management (ITSM/ESM) platform that pairs an AI "coworker" (Atom) with a modern service desk for IT, HR, and other enterprise teams. The Atomicwork Public API gives programmatic, workspace-scoped access to the core platform — requests and tickets (incidents, service requests, problems, changes, major incidents), assets and a CMDB, users and workspaces, service catalog, automation workflows, custom objects, audit logs, and identity governance (IGA) grants and entitlements. Authentication is via a workspace-scoped API key (X-Api-Key) with an X-Workspace-Id scoping header. Atomicwork also ships an official hosted MCP server so AI clients (Claude, Cursor, Copilot, Codex) can drive the same operations as tools. The API is documented as OpenAPI 3.1 with 102 paths across 16 tags, offset and cursor pagination, and a structured filter model.

## Kin Score — 46.5 / 100 (developing)

Scored 2026-08-30 under rubric 0.17.2. Trend: flat (-0.5 from 47.0).

| Facet | Score |
|---|---|
| Discoverability | 75.9 |
| Contract Quality | 49.6 |
| Governance | 18.2 |
| Contract Governance | 18.2 |
| Operational Transparency | 10.5 |
| Developer Ergonomics | 54.2 |
| Commercial Clarity | 60.5 |
| Access Clarity | 60.5 |

## Agent readiness — 27.3 (agent-aware)

| Dimension | Value |
|---|---|
| Spec Presence | yes |
| Agentic Access | no |
| Reversibility Documented | documented |
| MCP Server | documented |
| Auth Clarity | bearer |
| Idempotency | no |
| Error Semantics | documented |
| OpenAPI Examples | no |
| Rate Limit Signal | no |
| Event Surface Described | no |
| Agent Skills | derived |
| Well Known Catalog | yes |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |
| Delegated Identity | no |
| Protected Resource Metadata | no |
| Dynamic Client Registration | no |
| Agentic Commerce | no |

## Access

Self-serve signup — onboarding: self-serve, pricing: unknown, trial: no (confidence: medium).

## APIs (16)

- **Atomicwork accessManagement API** — The accessManagement API from Atomicwork — 8 operation(s) for accessmanagement.
- **Atomicwork agentGroups API** — The agentGroups API from Atomicwork — 3 operation(s) for agentgroups.
- **Atomicwork assets API** — The assets API from Atomicwork — 7 operation(s) for assets.
- **Atomicwork auditLogs API** — The auditLogs API from Atomicwork — 3 operation(s) for auditlogs.
- **Atomicwork businessHourConfig API** — The businessHourConfig API from Atomicwork — 2 operation(s) for businesshourconfig.
- **Atomicwork changeManagement API** — The changeManagement API from Atomicwork — 7 operation(s) for changemanagement.
- **Atomicwork customObjects API** — The customObjects API from Atomicwork — 7 operation(s) for customobjects.
- **Atomicwork entities API** — The entities API from Atomicwork — 1 operation(s) for entities.
- **Atomicwork forms API** — The forms API from Atomicwork — 5 operation(s) for forms.
- **Atomicwork problems API** — The problems API from Atomicwork — 4 operation(s) for problems.
- **Atomicwork requests API** — The requests API from Atomicwork — 19 operation(s) for requests.
- **Atomicwork serviceCatalog API** — The serviceCatalog API from Atomicwork — 7 operation(s) for servicecatalog.
- **Atomicwork tags API** — The tags API from Atomicwork — 2 operation(s) for tags.
- **Atomicwork users API** — The users API from Atomicwork — 10 operation(s) for users.
- **Atomicwork workflows API** — The workflows API from Atomicwork — 14 operation(s) for workflows.
- **Atomicwork workspaces API** — The workspaces API from Atomicwork — 3 operation(s) for workspaces.

## MCP servers (1)

- **Atomicwork MCP Server**

## Security (4)

- **Atomicwork Authentication** — apiKey · 1 scheme
- **Atomicwork Domain Security** — TLSv1.3 · HSTS · DMARC
- **Atomicwork Vulnerability Disclosure** — contact published
- **Atomicwork Trust Center** — SOC 2 Type 1, SOC 2 Type 2, ISO 27001, ISO 27017, ISO 27018, ISO 27701, ISO 42001, HIPAA, GDPR, CCPA, CSA STAR Level 1, Microsoft 365 Certification, CASA Tier 3

## Tags

Company, Service Management, ITSM, ESM, IT Service Desk, Identity Governance, Asset Management, AI Agents, MCP, Enterprise

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/atomicwork/). Scores are computed from the provider's own public artifacts under a published rubric.