# AskNicely

**Canonical:** https://apis.io/providers/asknicely/  
**Website:** https://www.asknicely.com/  
**APIs profiled:** 6

AskNicely is a customer-experience (CX) platform for service businesses, built around Net Promoter Score, CSAT and 5-Star surveys delivered by email, SMS, web badge and in-app. It collects frontline feedback, routes it to managers and staff through leaderboards, coaching and case management, and syndicates positive responses to review sites through its Reputation/Review Manager. Founded in Auckland, New Zealand in 2014, AskNicely serves franchise, home-services, healthcare, fitness and professional-services operators. Its public REST API (`https://{domain}.asknice.ly/api/v1`) covers contact import, survey triggering, response and statistics retrieval, unsubscribe lists and GDPR erasure, authenticated with a single `X-apikey` header, and it ships a per-tenant remote MCP server for its Ask NiceAI assistant.

## Kin Score — 63.1 / 100 (strong)

Scored 2026-08-12 under rubric 0.11.0. Trend: flat (+0.0 from 63.1).

| Facet | Score |
|---|---|
| Discoverability | 92.6 |
| Contract Quality | 73.0 |
| Governance | 11.5 |
| Operational Transparency | 84.2 |
| Developer Ergonomics | 53.8 |
| Commercial Clarity | 60.5 |

Regulatory layer — **Telecommunications**: 65.3 (matched via tags).

## Agent readiness — 51.6 (agent-ready)

| Dimension | Value |
|---|---|
| Spec Presence | yes |
| Agentic Access | no |
| MCP Server | no |
| Auth Clarity | yes |
| Idempotency | no |
| Error Semantics | verified |
| OpenAPI Examples | verified |
| Rate Limit Signal | verified |
| Event Surface Described | yes |
| Agent Skills | derived |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |

## APIs (6)

- **AskNicely MCP Server (Ask NiceAI)** — AskNicely's remote Model Context Protocol server, exposing Ask NiceAI's tools — NPS summaries, survey responses, leaderboards and more — to external AI clients such as Claude. S...
- **AskNicely Contacts API** — Import, look up, deactivate and privacy-delete contacts.
- **AskNicely In-App Surveys API** — Server-to-server negotiation of an in-app survey slug.
- **AskNicely Responses API** — Retrieve survey responses.
- **AskNicely Statistics API** — NPS, sent and historical survey statistics.
- **AskNicely Surveys API** — Trigger NPS/CSAT/5-Star surveys to contacts.

## MCP servers (1)

- **asknicely-mcp.yml**

## Security (3)

- **Asknicely Authentication** — apiKey · 1 scheme
- **Asknicely Domain Security** — TLSv1.3 · HSTS · DMARC
- **Asknicely Trust Center** — SOC 2, ISO 27001, PCI DSS, GDPR, CSA STAR (CAIQ), New Zealand Privacy Act

## Tags

Company, Customer Experience, Net Promoter Score, Surveys, Feedback, Reputation Management, SaaS, Customer Success, Reviews, SMS

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/asknicely/). Scores are computed from the provider's own public artifacts under a published rubric.