# ASAPP

**Canonical:** https://apis.io/providers/asapp/  
**Website:** https://www.asapp.com  
**APIs profiled:** 13

ASAPP is an AI-native customer experience (CX) company whose platform, ASAPP CXP, automates and augments contact-center interactions across voice and chat. Its flagship GenerativeAgent resolves customer issues autonomously while keeping a human in the loop (HILA), backed by AI productivity tools (AutoCompose agent suggestions, AI Summary, AI Transcribe), a Knowledge Base, Digital Agent Desk, and Insights. ASAPP exposes a REST API platform (api.asapp.com) covering Conversations, Messages, GenerativeAgent, AutoSummary, AutoCompose, AutoTranscribe, Knowledge Base, Metadata Ingestion, File Exporter, Partner Configuration, and a webhook-based Real-Time Event API, secured with API Id + API Secret credentials. Backed by Emergence Capital. Enriched from the provider's public developer docs.

## Kin Score — 54.5 / 100 (strong)

Scored 2026-08-30 under rubric 0.17.2. Trend: flat (+0.0 from 54.5).

| Facet | Score |
|---|---|
| Discoverability | 81.5 |
| Contract Quality | 65.8 |
| Governance | 18.2 |
| Contract Governance | 18.2 |
| Operational Transparency | 39.5 |
| Developer Ergonomics | 73.2 |
| Commercial Clarity | 39.5 |
| Access Clarity | 39.5 |

## Agent readiness — 30.4 (agent-ready)

| Dimension | Value |
|---|---|
| Spec Presence | yes |
| Agentic Access | derived |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | bearer |
| Idempotency | no |
| Error Semantics | documented |
| OpenAPI Examples | verified |
| Rate Limit Signal | no |
| Event Surface Described | yes |
| Agent Skills | derived |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |
| Delegated Identity | no |
| Protected Resource Metadata | no |
| Dynamic Client Registration | no |
| Agentic Commerce | no |

## Access

Self-serve signup — onboarding: self-serve, pricing: unknown, trial: no (confidence: medium).

## APIs (14)

- **ASAPP AutoCompose API** — Improve agent productivity with AutoCompose API
- **ASAPP AutoSummary API** — Endpoints for summarizing conversations and retrieving structured data
- **ASAPP AutoTranscribe API** — Get streaming URL to transcribe audio
- **ASAPP AutoTranscribe Media Gateway API** — Operations for controlling AutoTranscribe Media Gateway transcription and streaming
- **ASAPP Configuration API** — Operations to manage ASAPP configurations
- **ASAPP Conversations API** — Operations to send conversational inputs to ASAPP AI services
- **ASAPP Disengage API** — end the connection of a call with GenAgent
- **ASAPP Engage API** — establish the connection of a call with GenAgent
- **ASAPP File Exporter API** — API to get client exports
- **ASAPP GenerativeAgent API** — Operations to send messages and trigger GenerativeAgent to respond or query the current state
- **ASAPP Health Check API** — Operations to ensure that ASAPP APIs are up and running.
- **ASAPP Knowledge Base API** — The Knowledge Base API from ASAPP — 3 operation(s) for knowledge base.
- **ASAPP Metadata API** — API to submit entity's attributes to ASAPP
- **ASAPP Twilio Media Stream API** — The Twilio Media Stream API from ASAPP — 1 operation(s) for twilio media stream.

## MCP servers (1)

- **ASAPP MCP Server**

## Agentic access (1)

- **Asapp Agentic Access** — 137 operations · 93 acting · 2 human-in-the-loop

## Security (3)

- **Asapp Authentication** — apiKey · 2 schemes
- **Asapp Domain Security** — TLSv1.3 · HSTS · DMARC
- **Asapp Trust Center** — SOC 2, PCI DSS, HIPAA, GDPR

## Tags

Company, Artificial Intelligence, Conversational AI, Contact Center, Customer Experience, Customer Service, Generative AI, Agent Assist, Speech Recognition, Knowledge Base

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/asapp/). Scores are computed from the provider's own public artifacts under a published rubric.