# Apptentive

**Canonical:** https://apis.io/providers/apptentive/  
**Website:** http://apptentive.com  
**APIs profiled:** 4

Apptentive, now Alchemer Mobile / Alchemer Digital, is a mobile customer engagement and in-app feedback platform used to run surveys, message prompts (Notes), ratings/review prompts, and Fan Signals inside iOS, Android, React Native, and web apps. Its public Data API at data.apptentive.com gives customers read-only export and analytics access to app metrics (active users, retention, Love Percent, Net Fan Score, ratings, reviews), survey and note reporting, and raw people, device, conversation, and message records, plus a GDPR/CCPA data-request endpoint. Authentication is an X-API-KEY header issued and scoped from the Alchemer Digital dashboard; the service is SOC 2 Type 2 and ISO 27001 certified.

## Kin Score — 43.1 / 100 (developing)

Scored 2026-08-20 under rubric 0.12.0. Trend: flat (+0.0 from 43.1).

| Facet | Score |
|---|---|
| Discoverability | 81.5 |
| Contract Quality | 53.8 |
| Governance | 30.3 |
| Contract Governance | 30.3 |
| Operational Transparency | 39.5 |
| Developer Ergonomics | 37.5 |
| Commercial Clarity | 26.3 |
| Access Clarity | 26.3 |

## Agent readiness — 30.1 (agent-aware)

| Dimension | Value |
|---|---|
| Spec Presence | yes |
| Agentic Access | derived |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | yes |
| Idempotency | no |
| Error Semantics | no |
| OpenAPI Examples | no |
| Rate Limit Signal | documented |
| Event Surface Described | no |
| Agent Skills | derived |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |

## Access

Self-serve signup — onboarding: self-serve, pricing: unknown, trial: no (confidence: medium).

## APIs (4)

- **Apptentive experimental API** — experimental data endpoints
- **Apptentive info API** — info endpoints
- **Apptentive metrics API** — metrics data endpoints
- **Apptentive raw API** — raw data endpoints

## MCP servers (1)

- **Apptentive MCP Server**

## Agentic access (1)

- **Apptentive Agentic Access** — 36 operations · 1 acting

## Security (3)

- **Apptentive Authentication** — apiKey · 1 scheme
- **Apptentive Domain Security** — TLSv1.3 · DMARC
- **Apptentive Trust Center** — AICPA SOC 2 Type 2, ISO 27001, GDPR, CCPA, HIPAA, FERPA

## Tags

Company, Enterprise, Mobile, Customer Feedback, Surveys, Analytics, Customer Engagement, Voice of Customer

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/apptentive/). Scores are computed from the provider's own public artifacts under a published rubric.