# AnswerSoft

**Canonical:** https://apis.io/providers/answersoft/  
**APIs profiled:** 0

AnswerSoft, Inc. was a privately-held computer-telephony integration (CTI) software company based in Richardson, Texas. Its Concerto product line automated interactions between telephony systems and business applications, covering smart screen pop, intelligent call routing, data mining, and early internet-enabled call centers. Davox Corporation acquired AnswerSoft in a stock-for-stock transaction in 1998 to pair AnswerSoft's inter-application automation with Davox's Unison outbound call center line, taking the combined company into the emerging CRM market. Davox renamed itself Concerto Software in 2002, merged with Aspect Communications to form Aspect Software in 2005, and merged with Noble Systems to become Alvaria in 2021. AnswerSoft has not operated independently for over twenty-five years, publishes no API, developer program, or documentation, and the answersoft.com domain is now listed for sale on the GoDaddy aftermarket. This profile is retained as a historical acquired-company lead only.

## Kin Score — 5.0 / 100 (minimal)

Scored 2026-08-21 under rubric 0.12.0. Trend: flat (+0.0 from 5.0).

| Facet | Score |
|---|---|
| Discoverability | 50.0 |
| Contract Quality | 0.0 |
| Governance | 0.0 |
| Contract Governance | 0.0 |
| Operational Transparency | 0.0 |
| Developer Ergonomics | 0.0 |
| Commercial Clarity | 0.0 |
| Access Clarity | 0.0 |

## Agent readiness — 0.0 (human-only)

| Dimension | Value |
|---|---|
| Spec Presence | no |
| Agentic Access | no |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | no |
| Idempotency | no |
| Error Semantics | no |
| OpenAPI Examples | no |
| Rate Limit Signal | no |
| Event Surface Described | no |
| Agent Skills | no |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |

## Access

Unknown — onboarding: unknown, pricing: unknown, trial: no (confidence: low).

## Tags

Company, Contact Center, Computer Telephony Integration, Call Center Software, CRM, Acquired, Defunct

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/answersoft/). Scores are computed from the provider's own public artifacts under a published rubric.