# Annex Cloud

**Canonical:** https://apis.io/providers/annex-cloud/  
**Website:** https://www.annexcloud.com  
**APIs profiled:** 12

Annex Cloud is an enterprise loyalty and customer retention platform. Its Loyalty Experience Platform is built on a set of RESTful APIs that let brands enroll and manage loyalty members, issue and redeem points, track member activity and transactions, run referral (Refer A Friend) programs, and wire loyalty into commerce and marketing stacks. The APIs are documented publicly on a Redocly developer portal, but access is gated - credentials are provisioned per customer and the base host is tenant-specific. Authentication is JWT-based, created through the Tenant API, and prospective users are directed to "Contact your Customer Success Manager for assistance with API Connectors." No public self-serve signup, sandbox, or published pricing is offered; this is an enterprise, partner/customer-gated API.

## Kin Score — 19.5 / 100 (emerging)

Scored 2026-08-25 under rubric 0.14.0. Trend: flat (+0.0 from 19.5).

| Facet | Score |
|---|---|
| Discoverability | 64.8 |
| Contract Quality | 0.0 |
| Governance | 0.0 |
| Contract Governance | 0.0 |
| Operational Transparency | 21.1 |
| Developer Ergonomics | 9.5 |
| Commercial Clarity | 42.1 |
| Access Clarity | 42.1 |

## Agent readiness — 2.5 (human-only)

| Dimension | Value |
|---|---|
| Spec Presence | no |
| Agentic Access | no |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | no |
| Idempotency | no |
| Error Semantics | no |
| OpenAPI Examples | no |
| Rate Limit Signal | documented |
| Event Surface Described | no |
| Agent Skills | no |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |
| Delegated Identity | no |
| Protected Resource Metadata | no |
| Dynamic Client Registration | no |
| Agentic Commerce | no |

## Access

Enterprise — onboarding: unknown, pricing: enterprise, trial: no (confidence: medium).

## APIs (12)

- **Annex Cloud Members API** — Create, enroll, retrieve, update, delete, search, and merge loyalty members, and read a member's activity and activity summary. Documented operations include POST /users, GET/PA...
- **Annex Cloud Issuance and Transactions API** — Record purchase and non-purchase transactions that issue loyalty points, and manage their lifecycle. Documented operations include POST /issuance (create, including non-purchase...
- **Annex Cloud Multi-Point Bucket Points API** — Give, redeem, and award loyalty points to members, including across multiple point buckets (Multi-Point Bucket V3). The documented operation is POST /points to add, redeem, or a...
- **Annex Cloud Activity and Actions API** — Track and read the loyalty actions and activities performed against a site. The documented operation is GET /actions/{status} (with status set to "all" to retrieve every activit...
- **Annex Cloud Products API** — Manage the products participating in a loyalty program and their point calculation. Documented operations include POST /products, POST /bulkproducts, GET /products/{prod_id}, PA...
- **Annex Cloud Orders and Receipts API** — Submit cart and order data and upload purchase receipts to drive loyalty accrual. Documented operations include POST /cart and receipt intake such as upload-by-URL. Endpoint pat...
- **Annex Cloud Refer A Friend API** — Power Refer A Friend (referral) programs - generate and track referral invitations across email, SMS, social, and unique links, and reward advocates and referred friends. Expose...
- **Annex Cloud Tenant and Authentication API** — Manage internal users and issue the JWT tokens used to authenticate calls to the rest of the Loyalty Experience Platform. The documentation states you can create, update, and fe...
- **Annex Cloud Registration as a Service API** — Registration as a Service - hosted member registration and account creation flows that plug into the loyalty program. Listed as a distinct module on the Annex Cloud developer po...
- **Annex Cloud Incentive Engine Management API** — Incentive Engine Management - configure the rules, promotions, and reward logic that govern how members earn and redeem across the loyalty program. Listed as a distinct module o...
- **Annex Cloud Privacy Policy Management API** — Privacy Policy Management - manage member consent and privacy-related requests such as transaction erasure (right-to-be-forgotten), complementing the transactionErasure operatio...
- **Annex Cloud Webhooks API** — Webhooks and Webhook Events - subscribe to loyalty events so external systems receive HTTP POST callbacks when members, points, transactions, or referrals change. Server-to-endp...

## Security (1)

- **Annex Cloud Domain Security** — TLSv1.3 · HSTS · DMARC

## Plans (1)

- **Annex Cloud Plans Pricing**

## Tags

Loyalty, Customer Retention, Rewards, Points, Referrals, Customer Engagement, Enterprise, Gated Access

---

Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/annex-cloud/). Scores are computed from the provider's own public artifacts under a published rubric.