# Amdocs

**Canonical:** https://apis.io/providers/amdocs/  
**Website:** https://www.amdocs.com/  
**APIs profiled:** 6

Amdocs is a global technology company providing software and services to communications and media companies worldwide. Its connectX platform is a cloud-native SaaS BSS solution for telecom operators covering customer management, billing, provisioning, and subscription lifecycle. Amdocs also provides MarketONE for digital BSS, NetCracker for OSS network management, and an expanding suite of AI-powered telco solutions built on TM Forum Open APIs.

## Kin Score — 39.8 / 100 (developing)

Scored 2026-08-20 under rubric 0.12.0. Trend: flat (+0.0 from 39.8).

| Facet | Score |
|---|---|
| Discoverability | 74.1 |
| Contract Quality | 73.3 |
| Governance | 11.4 |
| Contract Governance | 11.4 |
| Operational Transparency | 7.9 |
| Developer Ergonomics | 32.1 |
| Commercial Clarity | 13.2 |
| Access Clarity | 13.2 |

Regulatory layer — **Telecommunications**: 47.2 (matched via tags).

## Agent readiness — 30.3 (agent-aware)

| Dimension | Value |
|---|---|
| Spec Presence | yes |
| Agentic Access | derived |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | yes |
| Idempotency | no |
| Error Semantics | no |
| OpenAPI Examples | no |
| Rate Limit Signal | documented |
| Event Surface Described | derived |
| Agent Skills | no |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |

## Access

Self-serve signup — onboarding: self-serve, pricing: unknown, trial: no (confidence: high).

## APIs (6)

- **Amdocs MarketONE API** — The Amdocs MarketONE API provides digital BSS capabilities for telecoms, supporting catalog management, order management, customer management, and digital service delivery. REST...
- **Amdocs NetCracker OSS API** — The Amdocs NetCracker OSS API provides network inventory management, network provisioning, and service assurance capabilities for telecom operators. REST and SOAP APIs support i...
- **Amdocs Billing API** — Billing and invoice operations
- **Amdocs Customers API** — Customer account management
- **Amdocs Products API** — Product catalog management
- **Amdocs Subscriptions API** — Subscription lifecycle management

## Agentic access (1)

- **Amdocs Agentic Access** — 8 operations · 3 acting

## Security (2)

- **Amdocs Authentication** — oauth2 · 1 scheme
- **Amdocs Domain Security** — TLSv1.3 · HSTS · DMARC

## Plans (1)

- **Amdocs Plans Pricing**

## Use cases (6)

- **MVNO Launch** — Rapidly launch new MVNO brands with pre-integrated telco-in-a-box capabilities including customer management, billing, and digital channels.
- **BSS Digital Transformation** — Migrate from legacy BSS to cloud-native SaaS BSS with TM Forum Open API compliance and pre-built integrations for telco digital transformation.
- **5G Monetization** — Launch and monetize 5G services with flexible catalog management, usage-based billing, and analytics for network slicing and IoT.
- **Customer Self-Service** — Deploy omnichannel self-service portals and mobile apps with pre-built customer journeys for account management, plan changes, and billing.
- **Gen Z Mobile Services** — Launch fully customizable mobile plans enabling subscribers to configure data, calls, texts, and plan length via AI-powered apps.
- **IoT Service Management** — Manage IoT connectivity, device onboarding, and usage-based billing for enterprise IoT deployments across telecom networks.

## Tags

Telecom, BSS, OSS, Billing, Customer Management, MVNO, 5G, Software-as-a-Service

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/amdocs/). Scores are computed from the provider's own public artifacts under a published rubric.