# Aisera

**Canonical:** https://apis.io/providers/aisera/  
**Website:** https://aisera.com  
**APIs profiled:** 4

Aisera is an enterprise agentic AI platform that builds, deploys, and orchestrates AI agents and assistants for IT service management, HR, finance, procurement, and customer service. The AiseraGPT platform combines domain-specific LLMs, conversational AI, enterprise/neural search, knowledge generation, and AI workflow automation to autonomously resolve requests, deflect tickets, and serve knowledge across channels (Webchat, Slack, MS Teams, email, IVR, and more). For developers, Aisera exposes tenant-scoped REST APIs — Ingestion APIs for pushing knowledge and requests into the platform, a Data Source Ingestion Monitoring API, SCIM-style User Provisioning APIs, and a Conversation & Workflows API with WebSocket — plus Event Studio for event-driven workflows and a large library of data-source connectors. Aisera was acquired by Automation Anywhere.

## Kin Score — 44.3 / 100 (developing)

Scored 2026-08-30 under rubric 0.17.2. Trend: flat (+0.0 from 44.3).

| Facet | Score |
|---|---|
| Discoverability | 81.5 |
| Contract Quality | 42.7 |
| Governance | 18.2 |
| Contract Governance | 18.2 |
| Operational Transparency | 57.9 |
| Developer Ergonomics | 52.4 |
| Commercial Clarity | 26.3 |
| Access Clarity | 26.3 |

## Agent readiness — 22.7 (agent-aware)

| Dimension | Value |
|---|---|
| Spec Presence | yes |
| Agentic Access | no |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | bearer |
| Idempotency | no |
| Error Semantics | documented |
| OpenAPI Examples | no |
| Rate Limit Signal | no |
| Event Surface Described | yes |
| Agent Skills | no |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |
| Delegated Identity | no |
| Protected Resource Metadata | no |
| Dynamic Client Registration | no |
| Agentic Commerce | no |

## Access

Self-serve signup — onboarding: self-serve, pricing: unknown, trial: no (confidence: medium).

## APIs (4)

- **Aisera Ingestion APIs** — Push data directly into the Aisera platform from any external system that supports webhooks — Knowledge Articles and Requests. Authenticates with an x-app-token header plus an O...
- **Aisera Data Source Ingestion Monitoring API** — GET /dsexecution returns ingestion-pipeline job status (SUCCEEDED / PENDING / RUNNING / FAILED / KILLED) and run metrics for a tenant's data source. Uses HTTP Basic auth.
- **Aisera User Provisioning APIs** — SCIM-style user lifecycle endpoints — /scim/provision-user, /scim/update-user and /scim/de-provision-user — for managing Aisera platform users. Basic or Bearer auth plus x-app-t...
- **Aisera Conversation & Workflows API and WebSocket** — Build custom conversational interfaces for AiseraGPT applications — decoration, NLP/NLU processing, slot filling, context management, and notifications — over REST and WebSocket.

## Security (4)

- **Aisera Authentication** — oauth2/http/apiKey · 4 schemes
- **Aisera Domain Security** — TLSv1.3 · HSTS · DMARC
- **Aisera Vulnerability Disclosure** — security.txt
- **Aisera Trust Center** — SOC 1 Type 2, SOC 2 Type 2, ISO 27001, ISO 22301, HITRUST, GDPR, FIPS-140

## Tags

Company, Agentic AI, Conversational AI, IT Service Management, Customer Service, Enterprise Search, AI Copilot, Knowledge-Management, Workflow-Automation, Large Language Models

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/aisera/). Scores are computed from the provider's own public artifacts under a published rubric.