# Agency

**Canonical:** https://apis.io/providers/agency/  
**Website:** https://agency.inc  
**APIs profiled:** 0

Agency (agency.inc) builds Kai, an autonomous AI co-worker for customer success — an AI agent that works a company's entire book of B2B SaaS accounts, monitoring product usage, surfacing churn and expansion signals early, and running personalized onboarding, adoption, and renewal outreach so revenue and customer-success teams have command over their book. Agency raised a $20M Series A led by Menlo Ventures with participation from Sequoia Capital, Felicis, Snowflake Ventures, and Databricks Ventures. It is a demo-led enterprise product and does not currently publish a public API or developer program; this profile captures its identity and security posture.

## Kin Score — 14.6 / 100 (emerging)

Scored 2026-08-20 under rubric 0.12.0. Trend: flat (+0.0 from 14.6).

| Facet | Score |
|---|---|
| Discoverability | 50.0 |
| Contract Quality | 0.0 |
| Governance | 0.0 |
| Contract Governance | 0.0 |
| Operational Transparency | 13.2 |
| Developer Ergonomics | 2.4 |
| Commercial Clarity | 36.8 |
| Access Clarity | 36.8 |

## Agent readiness — 0.0 (human-only)

| Dimension | Value |
|---|---|
| Spec Presence | no |
| Agentic Access | no |
| Reversibility Documented | no |
| MCP Server | no |
| Auth Clarity | no |
| Idempotency | no |
| Error Semantics | no |
| OpenAPI Examples | no |
| Rate Limit Signal | no |
| Event Surface Described | no |
| Agent Skills | no |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |

## Access

Unknown — onboarding: unknown, pricing: unknown, trial: no (confidence: low).

## Security (3)

- **Agency Domain Security** — TLSv1.3 · HSTS · DMARC
- **Agency Vulnerability Disclosure** — Bugcrowd
- **Agency Trust Center** — SOC 2, ISO 27001, GDPR

## Tags

Company, Artificial Intelligence, AI Agents, Customer Success, Software-as-a-Service, Revenue Operations

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/agency/). Scores are computed from the provider's own public artifacts under a published rubric.