# Acumen Software

**Canonical:** https://apis.io/providers/acumensoftware/  
**Website:** https://www.acumensoft.net/  
**APIs profiled:** 3

Acumen Software is a Johannesburg, South Africa software company founded in 2006 that builds highly configurable mobile SaaS for work, workforce and asset management. Its flagship product Forcelink is a mobile field-service ERP covering work management, workforce scheduling, asset and materials management, fleet, project, facilities, CRM and outage management (Powerlink) for power and water utilities, telecoms, transport, healthcare, forestry, mining, roads, waste, local government and municipal councils. A second product line, My Smart City, is a citizen-engagement platform that lets residents log municipal service faults, book vetted service providers, submit self-meter readings and pay municipal accounts, running on the same Forcelink back end. Both products are delivered as hosted multi-tenant web and mobile apps; the underlying REST surfaces are authenticated tenant APIs with no public developer program or published contract.

## Kin Score — 22.1 / 100 (emerging)

Scored 2026-09-06 under rubric 0.19.0.

| Facet | Score |
|---|---|
| Discoverability | 81.5 |
| Contract Quality | 0.0 |
| Governance | 18.2 |
| Contract Governance | 18.2 |
| Operational Transparency | 0.0 |
| Developer Ergonomics | 7.1 |
| Commercial Clarity | 42.1 |
| Access Clarity | 42.1 |

Regulatory layer — **Energy & Utilities**: 32.4 (matched via tags).

## Agent readiness — 6.0 (agent-aware)

| Dimension | Value |
|---|---|
| Spec Presence | no |
| Agentic Access | no |
| Reversibility Documented | no |
| MCP Server | documented |
| Auth Clarity | no |
| Idempotency | no |
| Error Semantics | no |
| OpenAPI Examples | no |
| Rate Limit Signal | documented |
| Event Surface Described | no |
| Agent Skills | no |
| Well Known Catalog | no |
| Consent Identity | no |
| Agent Card | no |
| Dry Run Mode | no |
| Delegated Identity | no |
| Protected Resource Metadata | no |
| Dynamic Client Registration | no |
| Agentic Commerce | no |

## APIs (3)

- **Forcelink REST API** — Authenticated REST surface behind the Forcelink mobile field-service ERP, served from the vendor-hosted za2.forcelink.net tenant alongside the Forcelink web login and the Forcel...
- **My Smart City REST API** — Authenticated REST surface consumed by the My Smart City citizen web app at app.mysmart.city. The web client's own JavaScript bundle names the base path /api/msc/rest/smartcitym...
- **Acumen Software Site MCP** — Anonymous, remote MCP endpoint served on each of the three Acumen Software marketing domains. It is the Wix platform's Site MCP, not a first-party Acumen or Forcelink product AP...

## MCP servers (2)

- **Acumen Software Site MCP**
- **Acumen Software MCP Server**

## Security (1)

- **Acumensoftware Domain Security** — TLSv1.3 · HSTS · DMARC

## Plans (1)

- **Acumensoftware Plans Pricing**

## Tags

Field Service Management, Workforce Management, Asset Management, Enterprise Resource Planning, Smart Cities, Local Government, Utilities, Mobile, South Africa, MCP

---

Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/providers/acumensoftware/). Scores are computed from the provider's own public artifacts under a published rubric.