Canonical capability · operations

Incident Management

Detect, page, track, and resolve operational incidents.

13 capabilities 7 providers

About this category

Capabilities for SRE / on-call operations — incident creation, escalation policies, paging, post-mortems, status pages. Often integrates with monitoring for detection and ticketing for tracking.

Common operations

Implementations

Provider Capability Operations Tools APIs Consumed
Datadog Datadog API — Incident 29 29 0
Datadog Datadog Incidents API — Incidents 5 5 0
Incident.io Incident.io API — Alert Attributes 5 5 0
Incident.io Incident.io API — Alert Routes 5 5 0
Incident.io Incident.io API — Alert Sources 5 5 0
Incident.io Incident.io API — Escalation Paths 5 5 0
Microsoft Graph Microsoft Graph OData Service for namespace microsoft.graph — Security.incident 11 11 0
Microsoft Graph Microsoft Graph Security — Security.incident 11 11 0
OpsGenie OpsGenie Incident API — Incidents 7 7 0
OpsGenie OpsGenie Schedule API — On-Call 1 1 0
PagerDuty PagerDuty API — Incident Workflows 15 15 0
Sorry Sorry Incident Communications 10 8 0
Tableaux De Bord Grafana Dashboard API — Alerting 2 2 0

Related categories

monitoring collaboration