# Zendesk Chat Shortcuts API

**Canonical:** https://apis.io/apis/zendesk/chat-shortcuts/  
**Provider:** Zendesk — https://apis.io/providers/zendesk/  
**Base URL:** https://www.zopim.com  
**Documentation:** https://developer.zendesk.com/api-reference/live-chat/chat-api/shortcuts/

Zendesk Chat Shortcuts API is one of 150 APIs that [Zendesk](https://apis.io/providers/zendesk/) publishes on the [APIs.io](https://apis.io/) network. Tagged areas include Chat and Shortcuts. The published artifact set on APIs.io includes API documentation.

The Zendesk Chat Shortcuts API lets you manage canned responses that agents can use during live chat conversations. You can list all shortcuts for the account, create new ones, update existing shortcuts, and delete them, with support for scoping by departments and agents.

## Machine-readable artifacts (1)

- **Documentation** — https://developer.zendesk.com/api-reference/live-chat/chat-api/shortcuts/

## Other Zendesk APIs (12)

- [Zendesk Help Center Articles API](https://apis.io/apis/zendesk/help-center-articles/)
- [Zendesk Help Center Sections API](https://apis.io/apis/zendesk/help-center-sections/)
- [Zendesk Help Center Categories API](https://apis.io/apis/zendesk/help-center-categories/)
- [Zendesk Help Center Translations API](https://apis.io/apis/zendesk/help-center-translations/)
- [Zendesk Help Center Article Attachments API](https://apis.io/apis/zendesk/help-center-article-attachments/)
- [Zendesk Help Center Article Comments API](https://apis.io/apis/zendesk/help-center-article-comments/)
- [Zendesk Help Center Article Labels API](https://apis.io/apis/zendesk/help-center-article-labels/)
- [Zendesk Help Center Topics API](https://apis.io/apis/zendesk/help-center-topics/)
- [Zendesk Help Center Posts API](https://apis.io/apis/zendesk/help-center-posts/)
- [Zendesk Help Center Post Comments API](https://apis.io/apis/zendesk/help-center-post-comments/)
- [Zendesk Help Center Votes API](https://apis.io/apis/zendesk/help-center-votes/)
- [Zendesk Help Center Content Subscriptions API](https://apis.io/apis/zendesk/help-center-content-subscriptions/)

## Tags

Chat, Shortcuts

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/apis/zendesk/chat-shortcuts/). The API's provider profile, Kin Score and agent-readiness rating are at https://apis.io/providers/zendesk/.