# Wazo Call Centre Agent API (wazo-agentd)

**Canonical:** https://apis.io/apis/wazo/wazo-call-centre-agent-api-wazo-agentd/  
**Provider:** Wazo — https://apis.io/providers/wazo/  
**Base URL:** https://{wazo_stack}/api/agentd/1.0  
**Documentation:** https://api.wazo.io/documentation/api/agent.html

Wazo Call Centre Agent API (wazo-agentd) is one of 14 APIs that [Wazo](https://apis.io/providers/wazo/) publishes on the [APIs.io](https://apis.io/) network, described by a machine-readable OpenAPI specification and an AsyncAPI event-driven specification. Tagged areas include Agents, asterisk, Call Center, Contact Center, and Queues. The published artifact set on APIs.io includes an OpenAPI specification, an API reference, a changelog, authentication docs, and an AsyncAPI specification.

Call-centre agent state API. Logs agents in and out of queues by agent id, agent number or extension, pauses and unpauses them, relogs all agents, and reports per-agent and tenant-wide agent status.

## Machine-readable artifacts (10)

- **OpenAPI** — https://raw.githubusercontent.com/api-evangelist/wazo/refs/heads/main/openapi/wazo-agentd-api-openapi.yml
- **APIReference** — https://api.wazo.io/documentation/api/agent.html
- **Console** — https://api.wazo.io/documentation/console/agent/
- **SourceCode** — https://github.com/wazo-platform/wazo-agentd
- **ChangeLog** — https://github.com/wazo-platform/wazo-agentd/blob/master/CHANGELOG.md
- **Authentication** — https://raw.githubusercontent.com/api-evangelist/wazo/refs/heads/main/authentication/wazo-authentication.yml
- **Conventions** — https://raw.githubusercontent.com/api-evangelist/wazo/refs/heads/main/conventions/wazo-conventions.yml
- **ErrorCatalog** — https://raw.githubusercontent.com/api-evangelist/wazo/refs/heads/main/errors/wazo-problem-types.yml
- **Overlay** — https://raw.githubusercontent.com/api-evangelist/wazo/refs/heads/main/overlays/wazo-agentd-overlay.yaml
- **AsyncAPI** — https://raw.githubusercontent.com/api-evangelist/wazo/refs/heads/main/asyncapi/wazo-agentd-asyncapi.yml

## Other Wazo APIs (12)

- [Wazo Authentication API (wazo-auth)](https://apis.io/apis/wazo/wazo-authentication-api-wazo-auth/)
- [Wazo Configuration API (wazo-confd)](https://apis.io/apis/wazo/wazo-configuration-api-wazo-confd/)
- [Wazo Call Control / Application API (wazo-calld)](https://apis.io/apis/wazo/wazo-call-control-application-api-wazo-calld/)
- [Wazo Call Detail Records API (wazo-call-logd)](https://apis.io/apis/wazo/wazo-call-detail-records-api-wazo-call-logd/)
- [Wazo Directory & Contacts API (wazo-dird)](https://apis.io/apis/wazo/wazo-directory-contacts-api-wazo-dird/)
- [Wazo Phone Provisioning API (wazo-provd)](https://apis.io/apis/wazo/wazo-phone-provisioning-api-wazo-provd/)
- [Wazo Webhooks API (wazo-webhookd)](https://apis.io/apis/wazo/wazo-webhooks-api-wazo-webhookd/)
- [Wazo Plugin Management API (wazo-plugind)](https://apis.io/apis/wazo/wazo-plugin-management-api-wazo-plugind/)
- [Wazo Presence & Chat API (wazo-chatd)](https://apis.io/apis/wazo/wazo-presence-chat-api-wazo-chatd/)
- [Wazo Phone Directory & Service API (wazo-phoned)](https://apis.io/apis/wazo/wazo-phone-directory-service-api-wazo-phoned/)
- [Wazo Initial Setup API (wazo-setupd)](https://apis.io/apis/wazo/wazo-initial-setup-api-wazo-setupd/)
- [Wazo Asterisk Manager Interface API (wazo-amid)](https://apis.io/apis/wazo/wazo-asterisk-manager-interface-api-wazo-amid/)

## Tags

Agents, asterisk, Call Center, Contact Center, Queues, SIP, Telephony, UCaaS, Unified Communications, VoIP

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/apis/wazo/wazo-call-centre-agent-api-wazo-agentd/). The API's provider profile, Kin Score and agent-readiness rating are at https://apis.io/providers/wazo/.