# Udesk Open API v2

**Canonical:** https://apis.io/apis/udesk/udesk-open-api-v2/  
**Provider:** Udesk — https://apis.io/providers/udesk/  
**Base URL:** https://demo.udesk.cn/open_api_v1  
**Documentation:** https://www.udesk.cn/doc/apiv2/intro/

Udesk Open API v2 is one of 5 APIs that [Udesk](https://apis.io/providers/udesk/) publishes on the [APIs.io](https://apis.io/) network. Tagged areas include Customer Service, Tickets, Customers, Call Center, and Webhook. The published artifact set on APIs.io includes API documentation.

The recommended tenant-scoped Open API for customers, tickets, organizations, agents, agent groups, departments, knowledge base, IM sessions, call center, outbound call tasks, questionnaires, work logs, and event-callback (webhook) management. Signed requests (SHA-256), JSON, 60 requests/minute default.

## Machine-readable artifacts (3)

- **Documentation** — https://www.udesk.cn/doc/apiv2/intro/
- **Webhooks** — https://www.udesk.cn/doc/apiv2/webhook_v2/
- **APIsJSON** — https://raw.githubusercontent.com/api-evangelist/udesk/refs/heads/main/apis.yml

## Other Udesk APIs (4)

- [Udesk Open API v1 (legacy)](https://apis.io/apis/udesk/udesk-open-api-v1-legacy/)
- [Udesk Robot (GaussMind) API](https://apis.io/apis/udesk/udesk-robot-gaussmind-api/)
- [ServiceGo API](https://apis.io/apis/udesk/servicego-api/)
- [Udesk KCS Knowledge API](https://apis.io/apis/udesk/udesk-kcs-knowledge-api/)

## Tags

Customer Service, Tickets, Customers, Call Center, Webhook

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/apis/udesk/udesk-open-api-v2/). The API's provider profile, Kin Score and agent-readiness rating are at https://apis.io/providers/udesk/.