# Telia ACE Workitem API

**Canonical:** https://apis.io/apis/telia/telia-ace-workitem-api/  
**Provider:** Telia Company — https://apis.io/providers/telia/  
**Documentation:** https://ace-showcase.com/marketplace/ace-work-item-api/

Telia ACE Workitem API is one of 25 APIs that [Telia Company](https://apis.io/providers/telia/) publishes on the [APIs.io](https://apis.io/) network. Tagged areas include Contact Center, Work Items, Queue Management, and ACE. The published artifact set on APIs.io includes API documentation.

Work-item management API for the Telia ACE contact centre, covering prioritisation, queue management and forwarding of tasks across the platform. Named and described on Telia's ACE marketplace; no specification is published anonymously.

## Machine-readable artifacts (1)

- **Documentation** — https://ace-showcase.com/marketplace/ace-work-item-api/

## Other Telia Company APIs (12)

- [Telia LSO Sonata Geographic Address Management API](https://apis.io/apis/telia/telia-lso-sonata-geographic-address-management-api/)
- [Telia LSO Sonata Product Offering Qualification API](https://apis.io/apis/telia/telia-lso-sonata-product-offering-qualification-api/)
- [Telia LSO Sonata Quote Management API](https://apis.io/apis/telia/telia-lso-sonata-quote-management-api/)
- [Telia LSO Sonata Order Management API](https://apis.io/apis/telia/telia-lso-sonata-order-management-api/)
- [Telia LSO Sonata Notification API](https://apis.io/apis/telia/telia-lso-sonata-notification-api/)
- [Telia CAMARA Quality on Demand API](https://apis.io/apis/telia/telia-camara-quality-on-demand-api/)
- [Telia CAMARA Device Location API](https://apis.io/apis/telia/telia-camara-device-location-api/)
- [Telia NGMLC Location API](https://apis.io/apis/telia/telia-ngmlc-location-api/)
- [Telia Finland Public Catalogue Service API](https://apis.io/apis/telia/telia-finland-public-catalogue-service-api/)
- [Telia Finland Mobile Subscription API](https://apis.io/apis/telia/telia-finland-mobile-subscription-api/)
- [Telia Finland Mobile Subscription Order Service API](https://apis.io/apis/telia/telia-finland-mobile-subscription-order-service-api/)
- [Telia Bulk Messaging SMS REST API](https://apis.io/apis/telia/telia-bulk-messaging-sms-rest-api/)

## Tags

Contact Center, Work Items, Queue Management, ACE

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/apis/telia/telia-ace-workitem-api/). The API's provider profile, Kin Score and agent-readiness rating are at https://apis.io/providers/telia/.