# Telia ACE Web API

**Canonical:** https://apis.io/apis/telia/telia-ace-web-api/  
**Provider:** Telia Company — https://apis.io/providers/telia/  
**Documentation:** https://ace-showcase.com/marketplace/ace-web-api/

Telia ACE Web API is one of 25 APIs that [Telia Company](https://apis.io/providers/telia/) publishes on the [APIs.io](https://apis.io/) network. Tagged areas include Contact Center, Callback, Queue Status, Opening Hours, and ACE. The published artifact set on APIs.io includes API documentation.

Client-side and server-side REST interface that lets an end user communicate with a Telia ACE contact centre from the customer's own website. Telia publishes it in two versions — a Client version callable directly from browsers with a restricted result and parameter set, and an authenticated Server version for server-to-server integration that returns extensive contact centre information. Documented capabilities are creating callbacks in real time or from scheduled availability, checking queue status by queue name or contact data, retrieving entrance and menu-selection opening hours, checking whether inputs and menu selections are currently open, and exporting changelog and audit records. All calls are HTTPS GET and POST. A first-party npm client is published as @telia-ace/web-api; no specification is public.

## Machine-readable artifacts (2)

- **Documentation** — https://ace-showcase.com/marketplace/ace-web-api/
- **SDKs** — https://www.npmjs.com/package/@telia-ace/web-api

## Other Telia Company APIs (12)

- [Telia LSO Sonata Geographic Address Management API](https://apis.io/apis/telia/telia-lso-sonata-geographic-address-management-api/)
- [Telia LSO Sonata Product Offering Qualification API](https://apis.io/apis/telia/telia-lso-sonata-product-offering-qualification-api/)
- [Telia LSO Sonata Quote Management API](https://apis.io/apis/telia/telia-lso-sonata-quote-management-api/)
- [Telia LSO Sonata Order Management API](https://apis.io/apis/telia/telia-lso-sonata-order-management-api/)
- [Telia LSO Sonata Notification API](https://apis.io/apis/telia/telia-lso-sonata-notification-api/)
- [Telia CAMARA Quality on Demand API](https://apis.io/apis/telia/telia-camara-quality-on-demand-api/)
- [Telia CAMARA Device Location API](https://apis.io/apis/telia/telia-camara-device-location-api/)
- [Telia NGMLC Location API](https://apis.io/apis/telia/telia-ngmlc-location-api/)
- [Telia Finland Public Catalogue Service API](https://apis.io/apis/telia/telia-finland-public-catalogue-service-api/)
- [Telia Finland Mobile Subscription API](https://apis.io/apis/telia/telia-finland-mobile-subscription-api/)
- [Telia Finland Mobile Subscription Order Service API](https://apis.io/apis/telia/telia-finland-mobile-subscription-order-service-api/)
- [Telia Bulk Messaging SMS REST API](https://apis.io/apis/telia/telia-bulk-messaging-sms-rest-api/)

## Tags

Contact Center, Callback, Queue Status, Opening Hours, ACE

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/apis/telia/telia-ace-web-api/). The API's provider profile, Kin Score and agent-readiness rating are at https://apis.io/providers/telia/.