Stripe Dispute API

The Dispute API from Stripe — 2 operation(s) for dispute.

OpenAPI Specification

stripe-dispute-api-openapi.yml Raw ↑
openapi: 3.0.0
info:
  title: Stripe Accounts Account Dispute API
  description: This is an object representing a Stripe account. You can retrieve it to see properties on the account like its current requirements or if the account is enabled to make live charges or receive payouts.
  contact:
    email: dev-platform@stripe.com
    name: Stripe Dev Platform Team
    url: https://stripe.com
  termsOfService: https://stripe.com/us/terms/
  version: '2023-10-16'
  x-stripeSpecFilename: spec3
servers:
- url: https://api.stripe.com/
security:
- basicAuth: []
- bearerAuth: []
tags:
- name: Dispute
paths:
  /v1/disputes/{dispute}:
    get:
      description: <p>Retrieves the dispute with the given ID.</p>
      operationId: getDisputesDispute
      parameters:
      - in: path
        name: dispute
        required: true
        schema:
          maxLength: 5000
          type: string
        style: simple
      - description: Specifies which fields in the response should be expanded.
        explode: true
        in: query
        name: expand
        required: false
        schema:
          items:
            maxLength: 5000
            type: string
          type: array
        style: deepObject
      requestBody:
        content:
          application/x-www-form-urlencoded:
            encoding: {}
            schema:
              additionalProperties: false
              $ref: '#/components/schemas/GetDisputesDisputeRequest'
        required: false
      responses:
        '200':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/dispute'
          description: Successful response.
        default:
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/error'
          description: Error response.
      summary: Stripe Get   Disputes Dispute
      x-api-evangelist-processing:
        GenerateOperationSummariesFromPath: true
        PascalCaseOperationSummaries: true
        CaselCaseOperationIds: true
        ChooseTags: true
      tags:
      - Dispute
    post:
      description: '<p>When you get a dispute, contacting your customer is always the best first step. If that doesn’t work, you can submit evidence to help us resolve the dispute in your favor. You can do this in your <a href="https://dashboard.stripe.com/disputes">dashboard</a>, but if you prefer, you can use the API to submit evidence programmatically.</p>


        <p>Depending on your dispute type, different evidence fields will give you a better chance of winning your dispute. To figure out which evidence fields to provide, see our <a href="/docs/disputes/categories">guide to dispute types</a>.</p>'
      operationId: postDisputesDispute
      parameters:
      - in: path
        name: dispute
        required: true
        schema:
          maxLength: 5000
          type: string
        style: simple
      requestBody:
        content:
          application/x-www-form-urlencoded:
            encoding:
              evidence:
                explode: true
                style: deepObject
              expand:
                explode: true
                style: deepObject
              metadata:
                explode: true
                style: deepObject
            schema:
              additionalProperties: false
              $ref: '#/components/schemas/PostDisputesDisputeRequest'
        required: false
      responses:
        '200':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/dispute'
          description: Successful response.
        default:
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/error'
          description: Error response.
      summary: Stripe Post   Disputes Dispute
      x-api-evangelist-processing:
        GenerateOperationSummariesFromPath: true
        PascalCaseOperationSummaries: true
        CaselCaseOperationIds: true
        ChooseTags: true
      tags:
      - Dispute
  /v1/disputes/{dispute}/close:
    post:
      description: '<p>Closing the dispute for a charge indicates that you do not have any evidence to submit and are essentially dismissing the dispute, acknowledging it as lost.</p>


        <p>The status of the dispute will change from <code>needs_response</code> to <code>lost</code>. <em>Closing a dispute is irreversible</em>.</p>'
      operationId: postDisputesDisputeClose
      parameters:
      - in: path
        name: dispute
        required: true
        schema:
          maxLength: 5000
          type: string
        style: simple
      requestBody:
        content:
          application/x-www-form-urlencoded:
            encoding:
              expand:
                explode: true
                style: deepObject
            schema:
              additionalProperties: false
              $ref: '#/components/schemas/PostDisputesDisputeCloseRequest'
        required: false
      responses:
        '200':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/dispute'
          description: Successful response.
        default:
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/error'
          description: Error response.
      summary: Stripe Post   Disputes Dispute Close
      x-api-evangelist-processing:
        GenerateOperationSummariesFromPath: true
        PascalCaseOperationSummaries: true
        CaselCaseOperationIds: true
        ChooseTags: true
      tags:
      - Dispute
components:
  schemas:
    error:
      description: An error response from the Stripe API
      properties:
        error:
          $ref: '#/components/schemas/api_errors'
      required:
      - error
      type: object
    PostDisputesDisputeRequest:
      type: object
      properties:
        evidence:
          description: Evidence to upload, to respond to a dispute. Updating any field in the hash will submit all fields in the hash for review. The combined character count of all fields is limited to 150,000.
          properties:
            access_activity_log:
              maxLength: 20000
              type: string
            billing_address:
              maxLength: 5000
              type: string
            cancellation_policy:
              type: string
            cancellation_policy_disclosure:
              maxLength: 20000
              type: string
            cancellation_rebuttal:
              maxLength: 20000
              type: string
            customer_communication:
              type: string
            customer_email_address:
              maxLength: 5000
              type: string
            customer_name:
              maxLength: 5000
              type: string
            customer_purchase_ip:
              maxLength: 5000
              type: string
            customer_signature:
              type: string
            duplicate_charge_documentation:
              type: string
            duplicate_charge_explanation:
              maxLength: 20000
              type: string
            duplicate_charge_id:
              maxLength: 5000
              type: string
            product_description:
              maxLength: 20000
              type: string
            receipt:
              type: string
            refund_policy:
              type: string
            refund_policy_disclosure:
              maxLength: 20000
              type: string
            refund_refusal_explanation:
              maxLength: 20000
              type: string
            service_date:
              maxLength: 5000
              type: string
            service_documentation:
              type: string
            shipping_address:
              maxLength: 5000
              type: string
            shipping_carrier:
              maxLength: 5000
              type: string
            shipping_date:
              maxLength: 5000
              type: string
            shipping_documentation:
              type: string
            shipping_tracking_number:
              maxLength: 5000
              type: string
            uncategorized_file:
              type: string
            uncategorized_text:
              maxLength: 20000
              type: string
          title: dispute_evidence_params
          type: object
        expand:
          description: Specifies which fields in the response should be expanded.
          items:
            maxLength: 5000
            type: string
          type: array
        metadata:
          anyOf:
          - additionalProperties:
              type: string
            type: object
          - enum:
            - ''
            type: string
          description: Set of [key-value pairs](https://stripe.com/docs/api/metadata) that you can attach to an object. This can be useful for storing additional information about the object in a structured format. Individual keys can be unset by posting an empty value to them. All keys can be unset by posting an empty value to `metadata`.
        submit:
          description: Whether to immediately submit evidence to the bank. If `false`, evidence is staged on the dispute. Staged evidence is visible in the API and Dashboard, and can be submitted to the bank by making another request with this attribute set to `true` (the default).
          type: boolean
    dispute:
      description: 'A dispute occurs when a customer questions your charge with their card issuer.

        When this happens, you have the opportunity to respond to the dispute with

        evidence that shows that the charge is legitimate.


        Related guide: [Disputes and fraud](https://stripe.com/docs/disputes)'
      properties:
        amount:
          description: Disputed amount. Usually the amount of the charge, but it can differ (usually because of currency fluctuation or because only part of the order is disputed).
          type: integer
        balance_transactions:
          description: List of zero, one, or two balance transactions that show funds withdrawn and reinstated to your Stripe account as a result of this dispute.
          items:
            $ref: '#/components/schemas/balance_transaction'
          type: array
        charge:
          anyOf:
          - maxLength: 5000
            type: string
          - $ref: '#/components/schemas/charge'
          description: ID of the charge that's disputed.
          x-expansionResources:
            oneOf:
            - $ref: '#/components/schemas/charge'
        created:
          description: Time at which the object was created. Measured in seconds since the Unix epoch.
          format: unix-time
          type: integer
        currency:
          description: Three-letter [ISO currency code](https://www.iso.org/iso-4217-currency-codes.html), in lowercase. Must be a [supported currency](https://stripe.com/docs/currencies).
          type: string
        evidence:
          $ref: '#/components/schemas/dispute_evidence'
        evidence_details:
          $ref: '#/components/schemas/dispute_evidence_details'
        id:
          description: Unique identifier for the object.
          maxLength: 5000
          type: string
        is_charge_refundable:
          description: If true, it's still possible to refund the disputed payment. After the payment has been fully refunded, no further funds are withdrawn from your Stripe account as a result of this dispute.
          type: boolean
        livemode:
          description: Has the value `true` if the object exists in live mode or the value `false` if the object exists in test mode.
          type: boolean
        metadata:
          additionalProperties:
            maxLength: 500
            type: string
          description: Set of [key-value pairs](https://stripe.com/docs/api/metadata) that you can attach to an object. This can be useful for storing additional information about the object in a structured format.
          type: object
        object:
          description: String representing the object's type. Objects of the same type share the same value.
          enum:
          - dispute
          type: string
        payment_intent:
          anyOf:
          - maxLength: 5000
            type: string
          - $ref: '#/components/schemas/payment_intent'
          description: ID of the PaymentIntent that's disputed.
          nullable: true
          x-expansionResources:
            oneOf:
            - $ref: '#/components/schemas/payment_intent'
        payment_method_details:
          $ref: '#/components/schemas/dispute_payment_method_details'
        reason:
          description: Reason given by cardholder for dispute. Possible values are `bank_cannot_process`, `check_returned`, `credit_not_processed`, `customer_initiated`, `debit_not_authorized`, `duplicate`, `fraudulent`, `general`, `incorrect_account_details`, `insufficient_funds`, `product_not_received`, `product_unacceptable`, `subscription_canceled`, or `unrecognized`. Learn more about [dispute reasons](https://stripe.com/docs/disputes/categories).
          maxLength: 5000
          type: string
        status:
          description: Current status of dispute. Possible values are `warning_needs_response`, `warning_under_review`, `warning_closed`, `needs_response`, `under_review`, `won`, or `lost`.
          enum:
          - lost
          - needs_response
          - under_review
          - warning_closed
          - warning_needs_response
          - warning_under_review
          - won
          type: string
      required:
      - amount
      - balance_transactions
      - charge
      - created
      - currency
      - evidence
      - evidence_details
      - id
      - is_charge_refundable
      - livemode
      - metadata
      - object
      - reason
      - status
      title: Dispute
      type: object
      x-expandableFields:
      - balance_transactions
      - charge
      - evidence
      - evidence_details
      - payment_intent
      - payment_method_details
      x-resourceId: dispute
    PostDisputesDisputeCloseRequest:
      type: object
      properties:
        expand:
          description: Specifies which fields in the response should be expanded.
          items:
            maxLength: 5000
            type: string
          type: array
    GetDisputesDisputeRequest:
      type: object
      properties: {}