# Sinch Chatlayer Analytics API

**Canonical:** https://apis.io/apis/sinch/sinch-chatlayer-analytics-api/  
**Provider:** Sinch — https://apis.io/providers/sinch/  
**Base URL:** https://analytics.api.chatlayer.ai  
**Documentation:** https://developers.sinch.com/docs/chatlayer-analytics/

Sinch Chatlayer Analytics API is one of 25 APIs that [Sinch](https://apis.io/providers/sinch/) publishes on the [APIs.io](https://apis.io/) network, described by a machine-readable OpenAPI specification. The published artifact set on APIs.io includes an OpenAPI specification and API documentation.

Retrieve analytics for Chatlayer conversational AI bots, including sessions, messages and voice minutes.

## Operations (31)

| Method | Path | Summary |
|---|---|---|
| GET | `/v1/apps/{app_id}/logs/stream` | — |
| GET | `/v1/bots/{bot_id}/conversations` | Get conversation analytics |
| GET | `/v1/bots/{bot_id}/conversations/insights` | — |
| GET | `/v1/bots/{bot_id}/conversations/{conversation_id}/flow` | — |
| POST | `/v1/bots/{bot_id}/events/attributes/{attribute_key}/values` | — |
| GET | `/v1/bots/{bot_id}/events/definitions` | — |
| POST | `/v1/bots/{bot_id}/events/definitions` | — |
| POST | `/v1/bots/{bot_id}/events/funnel` | — |
| GET | `/v1/bots/{bot_id}/events/stream` | — |
| POST | `/v1/bots/{bot_id}/events/stream` | — |
| POST | `/v1/bots/{bot_id}/events/track` | — |
| GET | `/v1/bots/{bot_id}/flows` | — |
| POST | `/v1/bots/{bot_id}/flows/funnel` | — |
| GET | `/v1/bots/{bot_id}/flows/{step_id}` | — |
| GET | `/v1/bots/{bot_id}/flows/{step_id}/edges` | — |
| GET | `/v1/bots/{bot_id}/intents` | Get most used intents |
| GET | `/v1/bots/{bot_id}/intents/insights` | — |
| GET | `/v1/bots/{bot_id}/knowledge_base` | — |
| GET | `/v1/bots/{bot_id}/knowledge_base/tags` | — |
| GET | `/v1/bots/{bot_id}/messages` | Get message analytics |
| GET | `/v1/bots/{bot_id}/subscriptions` | — |
| POST | `/v1/bots/{bot_id}/subscriptions` | — |
| DELETE | `/v1/bots/{bot_id}/subscriptions/{subscription_id}` | — |
| GET | `/v1/bots/{bot_id}/users` | Get user analytics |
| GET | `/v1/bots/{bot_id}/users/activity` | Get user activity by day of week and time of day |
| POST | `/v1/echo` | Check connectivity |
| GET | `/v1/teams/{team_id}/conversations` | — |
| GET | `/v1/teams/{team_id}/events` | — |
| GET | `/v1/teams/{team_id}/events/definitions` | — |
| GET | `/v1/teams/{team_id}/knowledge_base` | — |
| GET | `/v1/teams/{team_id}/voice_minutes` | — |

## Machine-readable artifacts (2)

- **OpenAPI** — https://artifacts.apis.io/sinch/openapi/sinch-chatlayer-analytics-api-openapi.yml
- **Documentation** — https://developers.sinch.com/docs/chatlayer-analytics/

## Other Sinch APIs (12)

- [Sinch Conversation API](https://apis.io/apis/sinch/sinch-conversation-api/)
- [Sinch Conversation Batch API](https://apis.io/apis/sinch/sinch-conversation-batch-api/)
- [Sinch Template Management API v2](https://apis.io/apis/sinch/sinch-template-management-api/)
- [Sinch SMS API (end of sale)](https://apis.io/apis/sinch/sinch-sms-api/)
- [Sinch MMS API](https://apis.io/apis/sinch/sinch-mms-api/)
- [Sinch Voice API v2](https://apis.io/apis/sinch/sinch-voice-v2-api/)
- [Sinch Voice API v1](https://apis.io/apis/sinch/sinch-voice-api/)
- [Sinch Verification API](https://apis.io/apis/sinch/sinch-verification-api/)
- [Sinch Numbers API](https://apis.io/apis/sinch/sinch-numbers-api/)
- [Sinch Porting API](https://apis.io/apis/sinch/sinch-porting-api/)
- [Sinch Imported Numbers and Hosting Orders API](https://apis.io/apis/sinch/sinch-imported-numbers-hosting-api/)
- [Sinch Number Lookup API v2](https://apis.io/apis/sinch/sinch-number-lookup-v2-api/)

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/apis/sinch/sinch-chatlayer-analytics-api/). The API's provider profile, Kin Score and agent-readiness rating are at https://apis.io/providers/sinch/.
