# ServiceNow Openframe API

**Canonical:** https://apis.io/apis/servicenow/servicenow-openframe-api/  
**Provider:** ServiceNow — https://apis.io/providers/servicenow/  
**Base URL:** https://{instance}.service-now.com/api/now/openframe  
**Documentation:** https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/openframe-api.html

ServiceNow Openframe API is one of 63 APIs that [ServiceNow](https://apis.io/providers/servicenow/) publishes on the [APIs.io](https://apis.io/) network. Tagged areas include CCaaS, Contact Center, Integration, and Telephony. The published artifact set on APIs.io includes API documentation.

The ServiceNow Openframe API provides REST endpoints that enable Contact Center as a Service (CCaaS) providers to create and update interaction records without using the Operation Handler. It supports third-party telephony integration with ServiceNow Agent Workspace through an open framework.

## Machine-readable artifacts (1)

- **Documentation** — https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/openframe-api.html

## Other ServiceNow APIs (12)

- [ServiceNow Batch API](https://apis.io/apis/servicenow/servicenow-batch-api/)
- [ServiceNow Knowledge Management API](https://apis.io/apis/servicenow/servicenow-knowledge-management-api/)
- [ServiceNow Identification and Reconciliation API](https://apis.io/apis/servicenow/servicenow-identification-reconciliation-api/)
- [ServiceNow Performance Analytics API](https://apis.io/apis/servicenow/servicenow-performance-analytics-api/)
- [ServiceNow Scripted REST APIs](https://apis.io/apis/servicenow/servicenow-scripted-rest-apis/)
- [ServiceNow GraphQL API](https://apis.io/apis/servicenow/servicenow-graphql-api/)
- [ServiceNow Application Service API](https://apis.io/apis/servicenow/servicenow-application-service-api/)
- [ServiceNow Case API](https://apis.io/apis/servicenow/servicenow-case-api/)
- [ServiceNow Account API](https://apis.io/apis/servicenow/servicenow-account-api/)
- [ServiceNow Consumer API](https://apis.io/apis/servicenow/servicenow-consumer-api/)
- [ServiceNow CSM Attachment API](https://apis.io/apis/servicenow/servicenow-csm-attachment-api/)
- [ServiceNow Email API](https://apis.io/apis/servicenow/servicenow-email-api/)

## Tags

CCaaS, Contact Center, Integration, Telephony

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/apis/servicenow/servicenow-openframe-api/). The API's provider profile, Kin Score and agent-readiness rating are at https://apis.io/providers/servicenow/.