# ServiceNow Consumer API

**Canonical:** https://apis.io/apis/servicenow/servicenow-consumer-api/  
**Provider:** ServiceNow — https://apis.io/providers/servicenow/  
**Base URL:** https://{instance}.service-now.com/api/now/consumer  
**Documentation:** https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/c_RESTAPI.html

ServiceNow Consumer API is one of 63 APIs that [ServiceNow](https://apis.io/providers/servicenow/) publishes on the [APIs.io](https://apis.io/) network. Tagged areas include Consumers, CSM, Customer Service, and Self-Service. The published artifact set on APIs.io includes API documentation.

The ServiceNow Consumer API provides REST endpoints for retrieving and updating CSM consumer records. It supports managing individual consumer profiles and can generate new social media profile records when creating a consumer entry within the Customer Service Management application.

## Machine-readable artifacts (1)

- **Documentation** — https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/c_RESTAPI.html

## Other ServiceNow APIs (12)

- [ServiceNow Batch API](https://apis.io/apis/servicenow/servicenow-batch-api/)
- [ServiceNow Knowledge Management API](https://apis.io/apis/servicenow/servicenow-knowledge-management-api/)
- [ServiceNow Identification and Reconciliation API](https://apis.io/apis/servicenow/servicenow-identification-reconciliation-api/)
- [ServiceNow Performance Analytics API](https://apis.io/apis/servicenow/servicenow-performance-analytics-api/)
- [ServiceNow Scripted REST APIs](https://apis.io/apis/servicenow/servicenow-scripted-rest-apis/)
- [ServiceNow GraphQL API](https://apis.io/apis/servicenow/servicenow-graphql-api/)
- [ServiceNow Application Service API](https://apis.io/apis/servicenow/servicenow-application-service-api/)
- [ServiceNow Case API](https://apis.io/apis/servicenow/servicenow-case-api/)
- [ServiceNow Account API](https://apis.io/apis/servicenow/servicenow-account-api/)
- [ServiceNow CSM Attachment API](https://apis.io/apis/servicenow/servicenow-csm-attachment-api/)
- [ServiceNow Email API](https://apis.io/apis/servicenow/servicenow-email-api/)
- [ServiceNow CI/CD API](https://apis.io/apis/servicenow/servicenow-cicd-api/)

## Tags

Consumers, CSM, Customer Service, Self-Service

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/apis/servicenow/servicenow-consumer-api/). The API's provider profile, Kin Score and agent-readiness rating are at https://apis.io/providers/servicenow/.