ServiceChannel WorkRequests API
The WorkRequests API from ServiceChannel — 13 operation(s) for workrequests.
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OpenAPI Specification
openapi: 3.2.0
info:
version: bearer.v1
title: Fixxbook.Bearer.Api.V1 AfterHours Work Requests API
isOdataApi: false
relativePath: ''
discoveryPath: docs/bearer.v1
_isAuthorizedAccess: true
servers:
- url: https://sb2fixxbook.servicechannel.com:443/api
security:
- oauth2: []
tags:
- name: WorkRequests
paths:
/workrequests:
post:
tags:
- WorkRequests
summary: Creates a work request
description: '*In limited availability phase.*'
operationId: POSTv3_workrequests
responses:
'201':
description: Created indicates that the request resulted in a new resource created before the response was sent.
content:
application/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.WorkRequests.CreateWorkRequestResponse'
text/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.WorkRequests.CreateWorkRequestResponse'
'400':
description: "The request is not accepted due to bad syntax, missing parameters, insufficient data, etc.\n <br/>Error codes:\n 101 - Invalid provider id\n 301 - Contract not found for specified subscribers location, provider and trade\n 401 - Invalid subscriber\n 601 - Location is not found\n 701 - Invalid trade\n 8001 — Description is required\n 8002 — Call Date is required\n 8003 — Issue is required\n 8005 - CallDate has wrong format\n 8006 - ScheduledDate has wrong format\n 8007 - Invalid status\n 8008 - Invalid extended status\n 8009 - Invalid category\n 8010 - Invalid priority\n 8011 - Invalid currency\n 8012 - Invalid setup\n 8013 - Invalid area\n 8014 - Invalid asset\n 8017 - ProblemCode is required\n 8018 - ProblemType is required\n 8019 - ScheduledDate must be greater than CallDate"
content:
application/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
text/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
'401':
description: "The request is not authorized.\n <br/>Error codes:\n 504 — API call rejected by security permissions"
content:
application/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
text/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
'500':
description: "Indicates that a generic error has occurred on the server.\n <br/>Error codes:\n 501 - Internal Error code"
content:
application/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
text/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
deprecated: false
x-access: Any
requestBody:
content:
application/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.WorkRequests.CreateWorkRequestRequest'
text/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.WorkRequests.CreateWorkRequestRequest'
required: true
/workrequests/{id}:
get:
tags:
- WorkRequests
summary: Retrieve a work request
description: '*In limited availability phase.*'
operationId: GETv3_workrequests_{id}
parameters:
- name: id
in: path
description: Numeric Id of the work request to perform action with.
required: true
schema:
type: integer
format: int32
responses:
'200':
description: Indicates that the request succeeded and that the requested information is in the response.
content:
application/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.WorkRequests.WorkRequest'
text/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.WorkRequests.WorkRequest'
'401':
description: "Indicates that the requested resource requires authentication.\n <br/>Error codes:\n <br/> 504 - API call rejected by security permissions;"
content:
application/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
text/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
'404':
description: "The requested resource does not exist on the server.\n <br/>Error codes:\n 502 — Data not found"
deprecated: false
x-access: Any
delete:
tags:
- WorkRequests
summary: Delete a work request
description: '*In limited availability phase.*'
operationId: DELETEv3_workrequests_{id}
parameters:
- name: id
in: path
description: Numeric Id of the work request to perform action with.
required: true
schema:
type: integer
format: int32
responses:
'200':
description: Indicates that the request succeeded and that the requested information is in the response.
'401':
description: "Indicates that the requested resource requires authentication.\n <br/>Error codes:\n <br/> 504 - API call rejected by security permissions;"
content:
application/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
text/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
'404':
description: "The requested resource does not exist on the server.\n <br/>Error codes:\n 502 — Data not found"
deprecated: false
x-access: Any
/workrequests/{workRequestId}:
put:
tags:
- WorkRequests
summary: Update a work request
description: '*In limited availability phase.*'
operationId: PUTv3_workrequests_{workRequestId}
parameters:
- name: workRequestId
in: path
description: Numeric Id of the work request to perform action with.
required: true
schema:
type: integer
format: int32
responses:
'200':
description: Indicates that the request succeeded and that the requested information is in the response.
'400':
description: "Bad Request - the request could not be understood or was missing required parameters.\n <br/>Error codes:\n 301 - Contract not found for specified subscribers location, provider and trade\n 502 - WorkRequest not found\n 701 - Invalid trade\n 8006 - ScheduledDate has wrong format\n 8007 - Invalid status\n 8008 - Invalid extended status\n 8009 - Invalid category\n 8010 - Invalid priority \n 8011 - Invalid currency\n 8019 - ScheduledDate must be greater than CallDate\n 8107 - Work request is closed\n 8108 - Closed reason is required for Closed status\n 8109 - Work order id is required for this closed reason\n 8110 - Invalid closed reason\n 8111 - Closed reason could be set only for Closed status\n 8112 - Invalid work order id\n 8113 - Work order id could be set only for Closed status\n 8114 - Work order id could be set only for 'Work order created' reason"
content:
application/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
text/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
'401':
description: "The request is not authorized.\n <br/>Error codes:\n 504 — API call rejected by security permissions"
content:
application/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
text/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
'500':
description: "Indicates that a generic error has occurred on the server.\n <br/>Error codes:\n 501 - Internal Error code"
content:
application/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
text/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
deprecated: false
x-access: Any
requestBody:
content:
application/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.WorkRequests.UpdateWorkRequestRequest'
text/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.WorkRequests.UpdateWorkRequestRequest'
description: The update request.
required: true
/workrequests/{workRequestId}/status:
put:
tags:
- WorkRequests
summary: Update a work request status
description: '*In limited availability phase.*'
operationId: PUTv3_workrequests_{workRequestId}_status
parameters:
- name: workRequestId
in: path
description: Numeric Id of the work request to perform action with.
required: true
schema:
type: integer
format: int32
responses:
'200':
description: Indicates that the request succeeded and that the requested information is in the response.
'400':
description: "Bad Request - the request could not be understood or was missing required parameters.\n <br/>Error codes:\n 502 - WorkRequest not found\n 8007 - Invalid status\n 8008 - Invalid extended status"
content:
application/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
text/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
'401':
description: "The request is not authorized.\n <br/>Error codes:\n 504 — API call rejected by security permissions"
content:
application/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
text/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
'500':
description: "Indicates that a generic error has occurred on the server.\n <br/>Error codes:\n 501 - Internal Error code"
content:
application/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
text/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
deprecated: false
x-access: Any
requestBody:
content:
application/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.WorkRequests.ChangeWorkRequestStatusRequest'
text/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.WorkRequests.ChangeWorkRequestStatusRequest'
description: The update request. Work request Status.
required: true
/workrequests/{workRequestId}/priority:
put:
tags:
- WorkRequests
summary: Update work request priority
description: '*In limited availability phase.*'
operationId: PUTv3_workrequests_{workRequestId}_priority?priorityId={priorityId}
parameters:
- name: workRequestId
in: path
description: Numeric Id of the work request to perform action with.
required: true
schema:
type: integer
format: int32
- name: priorityId
in: query
description: Priority Id.
required: true
schema:
type: integer
format: int32
responses:
'200':
description: Indicates that the request succeeded and that the requested information is in the response.
'400':
description: "Bad Request - the request could not be understood or was missing required parameters.\n <br/>Error codes:\n 502 - WorkRequest not found\n 8010 - Invalid priority"
content:
application/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
text/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
'401':
description: "The request is not authorized.\n <br/>Error codes:\n 504 — API call rejected by security permissions"
content:
application/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
text/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
'500':
description: "Indicates that a generic error has occurred on the server.\n <br/>Error codes:\n 501 - Internal Error code"
content:
application/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
text/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
deprecated: false
x-access: Any
/workrequests/{workRequestId}/category:
put:
tags:
- WorkRequests
summary: Update work request category
description: '*In limited availability phase.*'
operationId: PUTv3_workrequests_{workRequestId}_category?categoryId={categoryId}
parameters:
- name: workRequestId
in: path
description: Numeric Id of the work request to perform action with.
required: true
schema:
type: integer
format: int32
- name: categoryId
in: query
description: Category Id.
required: true
schema:
type: integer
format: int32
responses:
'200':
description: Indicates that the request succeeded and that the requested information is in the response.
'400':
description: "Bad Request - the request could not be understood or was missing required parameters.\n <br/>Error codes:\n 502 - WorkRequest not found\n 8009 - Invalid category"
content:
application/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
text/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
'401':
description: "The request is not authorized.\n <br/>Error codes:\n 504 — API call rejected by security permissions"
content:
application/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
text/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
'500':
description: "Indicates that a generic error has occurred on the server.\n <br/>Error codes:\n 501 - Internal Error code"
content:
application/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
text/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
deprecated: false
x-access: Any
/workrequests/{workRequestId}/nte:
put:
tags:
- WorkRequests
summary: Update work request NTE
description: '*In limited availability phase.*'
operationId: PUTv3_workrequests_{workRequestId}_nte
parameters:
- name: workRequestId
in: path
description: Numeric Id of the work request to perform action with.
required: true
schema:
type: integer
format: int32
responses:
'200':
description: Indicates that the request succeeded and that the requested information is in the response.
'400':
description: "Bad Request - the request could not be understood or was missing required parameters.\n <br/>Error codes:\n 502 - WorkRequest not found\n 8011 - Invalid currency"
content:
application/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
text/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
'401':
description: "The request is not authorized.\n <br/>Error codes:\n 504 — API call rejected by security permissions"
content:
application/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
text/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
'500':
description: "Indicates that a generic error has occurred on the server.\n <br/>Error codes:\n 501 - Internal Error code"
content:
application/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
text/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
deprecated: false
x-access: Any
requestBody:
content:
application/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.WorkRequests.ChangeWorkRequestNteRequest'
text/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.WorkRequests.ChangeWorkRequestNteRequest'
description: The update request. Work request NTE.
required: true
/workrequests/{workRequestId}/scheduledate:
put:
tags:
- WorkRequests
summary: Update work request schedule date
description: '*In limited availability phase.*'
operationId: PUTv3_workrequests_{workRequestId}_scheduledate?scheduledDate={scheduledDate}
parameters:
- name: workRequestId
in: path
description: Numeric Id of the work request to perform action with.
required: true
schema:
type: integer
format: int32
- name: scheduledDate
in: query
description: Scheduled date.
required: true
schema:
type: string
responses:
'200':
description: Indicates that the request succeeded and that the requested information is in the response.
'400':
description: "Bad Request - the request could not be understood or was missing required parameters.\n <br/>Error codes:\n 502 - WorkRequest not found\n 8006 - ScheduledDate has wrong format\n 8019 - ScheduledDate must be greater than CallDate"
content:
application/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
text/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
'401':
description: "The request is not authorized.\n <br/>Error codes:\n 504 — API call rejected by security permissions"
content:
application/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
text/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
'500':
description: "Indicates that a generic error has occurred on the server.\n <br/>Error codes:\n 501 - Internal Error code"
content:
application/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
text/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
deprecated: false
x-access: Any
/workrequests/{workRequestId}/description:
put:
tags:
- WorkRequests
summary: Update work request description
description: '*In limited availability phase.*'
operationId: PUTv3_workrequests_{workRequestId}_description
parameters:
- name: workRequestId
in: path
description: Numeric Id of the work request to perform action with.
required: true
schema:
type: integer
format: int32
responses:
'200':
description: Indicates that the request succeeded and that the requested information is in the response.
'400':
description: "Bad Request - the request could not be understood or was missing required parameters.\n <br/>Error codes:\n 502 - WorkRequest not found"
content:
application/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
text/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
'401':
description: "The request is not authorized.\n <br/>Error codes:\n 504 — API call rejected by security permissions"
content:
application/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
text/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
'500':
description: "Indicates that a generic error has occurred on the server.\n <br/>Error codes:\n 501 - Internal Error code"
content:
application/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
text/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
deprecated: false
x-access: Any
requestBody:
content:
application/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.WorkRequests.ChangeWorkRequestStringFieldsRequest'
text/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.WorkRequests.ChangeWorkRequestStringFieldsRequest'
description: The update request. Work request description.
required: true
/workrequests/{workRequestId}/trade:
put:
tags:
- WorkRequests
summary: Update work request trade
description: '*In limited availability phase.*'
operationId: PUTv3_workrequests_{workRequestId}_trade?tradeId={tradeId}
parameters:
- name: workRequestId
in: path
description: Numeric Id of the Work request to perform action with.
required: true
schema:
type: integer
format: int32
- name: tradeId
in: query
description: Trade id.
required: true
schema:
type: integer
format: int32
responses:
'200':
description: Indicates that the request succeeded and that the requested information is in the response.
'400':
description: "Bad Request - the request could not be understood or was missing required parameters.\n <br/>Error codes:\n 301 - Contract not found for specified subscribers location, provider and trade\n 502 - WorkRequest not found\n 701 - Invalid trade"
content:
application/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
text/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
'401':
description: "The request is not authorized.\n <br/>Error codes:\n 504 — API call rejected by security permissions"
content:
application/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
text/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
'500':
description: "Indicates that a generic error has occurred on the server.\n <br/>Error codes:\n 501 - Internal Error code"
content:
application/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
text/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
deprecated: false
x-access: Any
/workrequests/{workRequestId}/reassign:
put:
tags:
- WorkRequests
summary: Reassign work request to another provider
description: '*In limited availability phase.*'
operationId: PUTv3_workrequests_{workRequestId}_reassign
parameters:
- name: workRequestId
in: path
description: Numeric Id of the work request to perform action with.
required: true
schema:
type: integer
format: int32
responses:
'200':
description: Indicates that the request succeeded and that the requested information is in the response.
'400':
description: "Bad Request - the request could not be understood or was missing required parameters.\n <br/>Error codes:\n 100 - Invalid provider id passed\n 301 - Contract not found for specified subscribers location, provider and trade\n 502 - WorkRequest not found\n 503 - Provider should be changed\n 701 - Invalid trade\n 8006 - ScheduledDate has wrong format\n 8009 - Invalid category\n 8010 - Invalid priority\n 8011 - Invalid currency\n 8019 - ScheduledDate must be greater than CallDate"
content:
application/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
text/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
'401':
description: "The request is not authorized.\n <br/>Error codes:\n 504 — API call rejected by security permissions"
content:
application/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
text/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
'500':
description: "Indicates that a generic error has occurred on the server.\n <br/>Error codes:\n 501 - Internal Error code"
content:
application/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
text/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
deprecated: false
x-access: Any
requestBody:
content:
application/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.WorkRequests.ReassignWorkRequestRequest'
text/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.WorkRequests.ReassignWorkRequestRequest'
description: The request to perform action with.
required: true
/workrequests/search:
post:
tags:
- WorkRequests
summary: "Performs search of work requests by specified filter expression. \n One page contains 50 items by default (\"PageSize\"=50). \n To get next 50 items use the “Page” parameter (for example Page=2 and so on)."
description: '*In limited availability phase.*'
operationId: POSTv3_workrequests_search
responses:
'200':
description: Work requests are in the response.
content:
application/json:
schema:
type: array
items:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.WorkRequests.WorkRequest'
text/json:
schema:
type: array
items:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.WorkRequests.WorkRequest'
'400':
description: "The request is not accepted due to bad syntax, missing parameters, insufficient data, etc.\n <br/>Error codes: \n 8100 - CallDateFrom has wrong format\n 8101 - CallDateTo has wrong format\n 8102 - ScheduledDateFrom has wrong format\n 8103 - ScheduledDateTo has wrong format\n 8104 - CloseDateFrom has wrong format\n 8105 - CloseDateTo has wrong format"
content:
application/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
text/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
'401':
description: "The request is not authorized.\n <br/>Error codes:\n 504 — API call rejected by security permissions"
content:
application/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
text/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
'500':
description: The server was unable to complete the request due to an internal error.
content:
application/json:
schema:
$ref: '#/components/schemas/ServiceChannel.Services.Messaging.ErrorResponse'
text/json:
schema:
$ref: '#
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# Full source: https://raw.githubusercontent.com/api-evangelist/servicechannel/refs/heads/main/openapi/servicechannel-workrequests-api-openapi.yml