# Service Cloud Case Management API

**Canonical:** https://apis.io/apis/service-cloud/service-cloud-case-management-api/  
**Provider:** Salesforce Service Cloud APIs — https://apis.io/providers/service-cloud/

Service Cloud Case Management API is one of 8 APIs that [Salesforce Service Cloud APIs](https://apis.io/providers/service-cloud/) publishes on the [APIs.io](https://apis.io/) network. Tagged areas include Cases, Escalation, Routing, and Tickets. The published artifact set on APIs.io includes API documentation.

Specialized API for managing support cases, case routing, and escalations.

## Machine-readable artifacts (2)

- **Documentation** — https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_case.htm
- **Examples** — https://developer.salesforce.com/docs/service/case-examples

## Other Salesforce Service Cloud APIs APIs (7)

- [Service Cloud REST API](https://apis.io/apis/service-cloud/service-cloud-rest-api/)
- [Service Cloud Knowledge API](https://apis.io/apis/service-cloud/service-cloud-knowledge-api/)
- [Service Cloud Omni-Channel API](https://apis.io/apis/service-cloud/service-cloud-omni-channel-api/)
- [Service Cloud Live Agent API](https://apis.io/apis/service-cloud/service-cloud-live-agent-api/)
- [Service Cloud Einstein Bots API](https://apis.io/apis/service-cloud/service-cloud-einstein-bots-api/)
- [Service Cloud Streaming API](https://apis.io/apis/service-cloud/service-cloud-streaming-api/)
- [Service Cloud CTI API](https://apis.io/apis/service-cloud/service-cloud-cti-api/)

## Tags

Cases, Escalation, Routing, Tickets

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Profiled by [API Evangelist](https://apievangelist.com) and published on [APIs.io](https://apis.io/apis/service-cloud/service-cloud-case-management-api/). The API's provider profile, Kin Score and agent-readiness rating are at https://apis.io/providers/service-cloud/.